Leland Collins
The Ohio State University
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Leland Collins is a solution-oriented technical services manager with 28.3 years of experience. He has a strong background in customer service, project management, and technical support. Leland is skilled in educational technology, pre-sales, and staff management. He has worked at Houghton Mifflin Harcourt and Scholastic, where he held positions as Regional Technical Services Manager and Field Engineer. Leland also has experience as an Assistant Om at ClientLogic and as a Support Staff. He is based in the United States.
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About
Solution oriented technical services manager focused on customer service. Strategic and systematic in approach, with a strong ability to develop critical relationships. Develops technical implementation strategies to meet large and small school district needs.
Work Experience
customer success and education technology aficionado
E-Learning Providers
Leland Collins's Professional Milestones
- Assistant Om (2001-10-01~2003-03-01): Successfully coordinated administrative tasks, maximizing efficiency and productivity across our team.
- Regional Technical Services Manager - West (2009-10-01~2015-05-01): Successfully implemented advanced technical solutions to enhance the productivity and efficiency of regional technical services.
Education
European History,
Bachelors,
Bachelor Of Arts
1995-2000Skill
Customer Service
Customer Experience
Customer Support
Project Management
Technical Support
Educational Technology
Pre Sales
Staff Management
Software Project Management
Enterprise Software
Software Documentation
Business Travel
Social Media
Teaching
Management
Time Management
Editing
Certification
Colleagues
Scott Pionek
Leader | Founder | Coach | Consultant | Sales Enablement | Knowledge In Business Development Behavior Sciences And Human Motivation Culture And Systems Thinking
Cheri Thom
senior it professional | business analyst | product owner | solutions development | process & performance improvement | yoga instructor
Jennifer Amichia
learning design + curriculum specialist | national letrs professional learning facilitator | teacher of 10 years turned ceo + business consultant 🍎
Jennifer Amichia
Learning Design Specialist | Curriculum Specialist | National Letrs Professional Learning Facilitator | Teacher Of 10 Years Turn Chief Executive Officer | Business Consultant
Austin Black
certified salesforce administrator | product owner | business analyst
Other Named Leland Collins
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Leland Collins works for Lexia Learning
Leland Collins's role in Lexia Learning is customer success and education technology aficionado
Leland Collins works in the industry of E-Learning Providers
Leland Collins's colleagues are Scott Pionek,Cheri Thom,Jennifer Amichia
Leland Collins's latest job experience is customer success and education technology aficionado at Lexia Learning
Leland Collins's latest education in The Ohio State University