Lemonia Goula
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FlashIntel GPTLemonia Goula is a highly experienced professional with 19.1 years of work experience in the banking industry. She has a strong background in credit cards, credit risk, and customer service. Based in Greece, Lemonia has a proven track record in problem resolution and complaint handling. She is skilled in forming strategic plans and has excellent communication and negotiation skills. Lemonia has worked at HSBC and Citi, gaining valuable experience in phone banking and customer service. She is a customer-oriented individual who thrives under pressure and takes initiative.
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About
Experience in Customer Service, in immediate problem resolution and successful complaint handling. Familiar with product promotion and in forming selling strategic plans. Professional with developed communication and negotiation skills, following goals and finding practices to achieve them. Ability to work under pressure and take initiatives.
Work Experience
Phone Banking Agent
Financial Services
Lemonia Goula's Professional Milestones
- Phone Banking Agent (2013-04-01~): Provided exceptional banking support, resolving inquiries promptly and ensuring customer satisfaction.
- Customer Service Agent (2007-02-01~2012-12-01): Provided exceptional service to customers, exceeding their expectations and fostering loyalty.
Skill
Credit Cards
Credit Risk
Credit
Banking
Retail Banking
Customer Service
Customer Retention
Customer Oriented
Transactional Banking
Certification
Colleagues
Premkumar V.
Senior Product Owner
Ramanjeet Kaur
Consultant | Ex-Product Owner | Certified Safe 5 Product | Product Manager
Rajesh Pednekar
Client Service Manager | Business Owner
Anusha Pakki
Product Owner | Certified Business Analyst
Rajiv Kumar Singh
IT Service Owner
Other Named Lemonia Goula
Frequently asked questions
We found 1 Lemonia Goula's email addresses
We found 1 Lemonia Goula's phone numbers
Lemonia Goula's social media include: Linkedin,
Lemonia Goula works for HSBC
Lemonia Goula's role in HSBC is Phone Banking Agent
Lemonia Goula works in the industry of Financial Services
Lemonia Goula's colleagues are Premkumar V.,Ramanjeet Kaur,Rajesh Pednekar
Lemonia Goula's latest job experience is Phone Banking Agent at HSBC
