Senior Associate | IT Support Center Manager@ ESD (Environmental Systems Design, Inc.)
Chicago, Illinois, United States
Les Hdi-dsm
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FlashIntel GPTLes Hdi-dsm is an experienced Support Desk Manager with over 25 years of experience. He has successfully managed teams from 3 to 90 technicians and brings leadership and integrity to any position he takes on. Les believes in recognizing the effort and accomplishments of those he works with and mentoring others. He is skilled in people, problem-solving, and has a strong ability to handle problems with a cool level head. Les has worked in various companies, including ESD, Wareforce, Metro Information Services, and the United States Air Force.
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About
I am an experienced Support Desk Manager with over 25 years of experience. I have successfully managed teams from 3 to 90 technicians. I bring leadership and integrity to any position I have held. I believe in recognizing the effort and accomplishments for those that work with me, as well as giving due credit for their achievements. I believe in mentoring and training to help others excel in their career path. People skills and an ability to handle problems with a cool, level head are a couple of traits that help make me a leader among my peers.
...See MoreWork Experience
Senior Associate | IT Support Center Manager
Construction
Les Hdi-dsm's Professional Milestones
- Information Systems Technician (2006-06-01~2008-06-01): Troubleshooted complex systems to ensure efficient digital processes and enhanced productivity.
- I.t Services Consultant (1999-02-01~2001-06-01): Provided expert legal consulting services, optimizing business operations and facilitating seamless user experiences.
Skill
Hardware
Citrix
Bmc Remedy
It Management
It Operations
Itil
Security
Windows
It Asset Management
Network Administration
Microsoft Certified Professional
Norton Ghost
Incident Management
Microsoft Office
Dell Computers
Windows Xp Pro
Group Policy
Windows 7
Windows Registry
Service Desk
Sccm
Mobile Devices
Help Desk Support
Project Management
Networking
Software Installation
Access
Technical Support
Process Improvement
System Administration
Management
Infrastructure
Windows Xp
Leadership
System Deployment
Information Technology
Troubleshooting
Data Center
Disaster Recovery
Active Directory
Certification
Colleagues
Morris Toporek
sr vp at environmental systems design inc
Zackery House, MSOM, ITIL-RCDD-OSP-RITPM-RTPM
Chief Executive Officer
Jasen Howard
operations director vp automation services at esd environmental systems design inc
Randall Ehret
senior vice president at environmental systems design inc
Kurt Karnatz
President
Other Named Les Hdi-dsm
Frequently asked questions
We found 2 Les Hdi-dsm's email addresses
We found 1 Les Hdi-dsm's phone numbers
Les Hdi-dsm's social media include: Linkedin,
Les Hdi-dsm works for ESD (Environmental Systems Design, Inc.)
Les Hdi-dsm's role in ESD (Environmental Systems Design, Inc.) is Senior Associate | IT Support Center Manager
Les Hdi-dsm works in the industry of Construction
Les Hdi-dsm's colleagues are Morris Toporek,Zackery House, MSOM, ITIL-RCDD-OSP-RITPM-RTPM,Jasen Howard
Les Hdi-dsm's latest job experience is Senior Associate | IT Support Center Manager at ESD (Environmental Systems Design, Inc.)
