Lia Kupchanko
Mohawk College
Tell me more about Lia Kupchanko?
Lia Kupchanko is a highly experienced professional with 27.2 years of work experience. She possesses a wide range of skills including process improvement, customer retention, leadership, and customer service. Based in Canada, Lia is known for her ability to drive customer engagement and collaborative leadership. She has a proven track record of successfully handling multiple priorities and upholding organizational/industry compliance. Lia has held various managerial positions in reputable companies such as CAA North & East Ontario, CAA Club Group, and My Insurance Broker Corp. She is known for her creative and innovative solutions, as well as her ability to uphold organizational/industry compliance.
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Emails and Phone Numbers
About
Customer engagement advocate, results driven collaborative leader, who thrives in a fast paced environment. Continuously committed to growing and supporting strong cohesive retail, travel sales and service teams. Extensive experience in handling multiple priorities with a proven ability to execute creative, innovative solutions on-going all while upholding organizational/industry compliance.
Work Experience
regional manager retail and travel sales
Consumer Services
Lia Kupchanko's Professional Milestones
- Regional Manager, Customer Experience, Retail And Travel (2019-07-01~): Expanding customer and securing strategic partnerships to drive consistent sales and increase revenue.
- Manager, Mib Service Ontario (2016-10-01~2018-03-01): Successfully implemented a cost-effective and efficient service strategy, optimizing customer satisfaction and repeat business.
Education
Skill
Process Improvement
Customer Retention
Leadership
Customer Service
Team Leadership
Vendor Management
Project Management
Training
Change Management
Business Strategy
Performance Management
Marketing
Forecasting
Financial Reporting
Budgets
Negotiation
Recruiting
Risk Management
Contract Negotiation
Government Procurement
Hiring
Policy Analysis
Auditing
Corporate Security
Crm
Government Contract Management
Compliance Pci
Business Continuity Planning
Rfp
Account Management
Business Process Improvement
Public Speaking
Business Process Mapping
Visio
Sharepoint
Harmony
Sap
Certification
Colleagues
Tammy Klinger CPA, CGA
Director Of Finance
Robert Lipson
Director Information Solutions
Peter McIntosh
Director | Chair
William Skorupinski
vice president automotive & mobility services at caa north & east ontario
Alison McBratney
vice president human resources caa north and east ontario
Other Named Lia Kupchanko
Frequently asked questions
We found 1 Lia Kupchanko's email addresses
We found 2 Lia Kupchanko's phone numbers
Lia Kupchanko's social media include: Linkedin,
Lia Kupchanko works for CAA North & East Ontario
Lia Kupchanko's role in CAA North & East Ontario is regional manager retail and travel sales
Lia Kupchanko works in the industry of Consumer Services
Lia Kupchanko's colleagues are Tammy Klinger CPA, CGA,Robert Lipson,Peter McIntosh
Lia Kupchanko's latest job experience is regional manager retail and travel sales at CAA North & East Ontario
Lia Kupchanko's latest education in Mohawk College