Lia Kupchanko
regional manager retail and travel sales@ CAA North & East Ontario
Canada
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Lia Kupchanko is a highly experienced professional with 27.2 years of work experience. She possesses a wide range of skills including process improvement, customer retention, leadership, and customer service. Based in Canada, Lia is known for her ability to drive customer engagement and collaborative leadership. She has a proven track record of successfully handling multiple priorities and upholding organizational/industry compliance. Lia has held various managerial positions in reputable companies such as CAA North & East Ontario, CAA Club Group, and My Insurance Broker Corp. She is known for her creative and innovative solutions, as well as her ability to uphold organizational/industry compliance.
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Emails and Phone Numbers

@caaneo.on.ca
+1 905695****
+1 613820****
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About

Customer engagement advocate, results driven collaborative leader, who thrives in a fast paced environment. Continuously committed to growing and supporting strong cohesive retail, travel sales and service teams. Extensive experience in handling multiple priorities with a proven ability to execute creative, innovative solutions on-going all while upholding organizational/industry compliance.

Work Experience

1031 Bank St., Ottawa, Ontario, K1S 3W7, CA

Consumer Services

133
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Lia Kupchanko's Professional Milestones

  • Regional Manager, Customer Experience, Retail And Travel (2019-07-01~): Expanding customer and securing strategic partnerships to drive consistent sales and increase revenue.
  • Manager, Mib Service Ontario (2016-10-01~2018-03-01): Successfully implemented a cost-effective and efficient service strategy, optimizing customer satisfaction and repeat business.
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Education

Mohawk College
Mohawk College1991-1993