Lianna Orza

I have experience in the retail and service industry as well as my long term expertise as a senior hair stylist, I have looked after many customers in all types of settings. I have had the opportunity to manage a restaurant and bar, as well as a busy hair salon. I have recieved recognition from my customers and colleagues for my continuous outstanding customer service and hard work and I have a background in building strong customer relationships as well as my colleagues. I realize that customers are the most important part of building a business, and keeping customers satisfied can lead to sustaining loyal customers. My experience in the service industry has taught me how to both reach and exceed customer expectations and provide service that they can count on. I am highly motivated with a positive can-do attitude, I am always willing to go beyond the expectations to make sure I serve customer needs and achieve customer satisfaction. I approach new situations with enthusiasm and enjoy the challenge of learning something new in my work. I have excellent communication skills in all areas, I am able to work very well individually but also well in a team. My background and proven commitment to creating strong customer relationships make me an ideal candidate for this position, I have dealt with a variety of queries and complaints throughout my career and I believe I can deliver efficiency when processing and resolving enquiries. Http://hearingmagic.co.uk/my-blog/