Lisa Hockert

Proven professional with 30+ years’ experience in customer-focused roles. Thrive in an organization where my skills and experience foster mutually-beneficial relationships between the customer and the company with outcomes of increased sales, customer retention and improved processes that drive company growth. Excels at: • Developing employee and customer relationships through leading, coaching, and motivating teams • Leveraging technology, alliances, and channels to achieve more effective and efficient results • Improving processes that reduce labor expense and increases sales • Developing strategic and tactical plans for new product launches and various sales programs • Problem solver – leadership through change – strong work ethic - organized