Lona Fink
Western Governors University
Tell me more about Lona Fink?
Lona Fink is a Strategic Partner with 25 years of experience managing customer relationships and ensuring the highest ROI for their investments. She is committed to equity in the workplace and believes in the diversity, equity, and inclusion program. Lona has a strong background in C-Suite/Executive Level change management, customer success, and detail-oriented diversity, equity, and inclusion leadership development. She is skilled in process improvement, project management, relationship management, and SharePoint site design. Lona has worked in various roles, including as a Practice Groups Committee & Advisory Council Member at The Equity at Work Council and a Strategic Engagement Manager at UKG.
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About
Strategic Partner with 25 years of experience managing customer relationships, working closely with the C-Suite/Executive Level to ensure customers are leveraging all functionality available and getting the most ROI from their investment. Committed to Equity in the Workplace and ensuring that everyone feels like they Belong. Company Culture is the foundation to every company, and the Diversity, Equity and Inclusion Program needs to be the strategic core of everything it does. Experienced Program Manager, creating process improvements, developing, and managing success strategies, and ensuring everyone has the resources needed at their fingertips to enhance the overall customer experience. Focus Areas:✦ C-Suite/Executive Level ✦ Change Management ✦ Customer Success ✦ Detail Orientated ✦ Diversity, Equity, and Inclusion ✦ Leadership Development ✦ Organization ✦ Process Improvement ✦ Project Management ✦ Relationship Management ✦ SharePoint Site Designer
...See MoreWork Experience
build committee member & build program manager
Strategic Engagement Manager
Senior Partner Enablement Manager
Software Development
Lona Fink's Professional Milestones
- Customer Success Manager (2016-10-01~2019-06-01): Driving customer satisfaction and satisfaction by implementing proactive strategies and initiatives to enhance customer experience.
- Customer Service Specialist (1996-09-01~1998-07-01): Implemented effective sales strategies to increase customer satisfaction and loyalty.
Education
Human Resources Management,
Bachelors,
Bachelor Of Science
2015-2018Skill
Adp Payroll
Payroll
Employee Benefits
Hris
Benefits Administration
Human Resources
Training
Management
Deferred Compensation
Performance Management
Employee Relations
Onboarding
Recruiting
Employee Training
Talent Management
Employee Engagement
Talent Acquisition
Fmla
Taleo
Open Enrollment
Succession Planning
Applicant Tracking Systems
Human Resources Information Systems
Cold Calling
Certification
Colleagues
Sara Dors
Senior Product Owner
Monica Souza Lima
Technical Product Manager | Scrum Master | Certified Product Owner
Sarah Butler
Product Owner | Business Analyst | Employee Pay Product
Harsh Goel CSPO® SAFe5 Certified®, SAFe POPM, Scrum Certified®
Principal Product Manager
Dylan Colon
product owner @ ukg | people analytics
Other Named Lona Fink
Frequently asked questions
We found 2 Lona Fink's email addresses
We found 1 Lona Fink's phone numbers
Lona Fink works for UKG
Lona Fink's role in UKG is Strategic Engagement Manager
Lona Fink works in the industry of Software Development
Lona Fink's colleagues are Sara Dors,Monica Souza Lima,Sarah Butler
Lona Fink's latest job experience is Strategic Engagement Manager at UKG
Lona Fink's latest education in Western Governors University