now retired so no longer looking for work in it@ In-Between Projects
Ireland
Lorcan Madsen
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Trinity College Dublin
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FlashIntel GPTLorcan Madsen is an experienced IT Service Delivery Manager with over 30 years of experience. He has managed infrastructure services for both national and EMEA clients. Lorcan is skilled in managing and motivating IT teams, managing service to KPIs, and building excellent relationships with clients at all levels. He is motivated, adaptable, and detail-oriented, with a strong background in IT Service Delivery and Support People Management. Lorcan has worked in various roles, including Institute Director, Customer Service Manager, Online and Loyalty Contact Centre Manager, and Senior IT Manager. He is currently based in Ireland.
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About
I am an IT Service Delivery Manager and have managed infrastructure services for both national and EMEA clients. Key skills are managing and motivating IT teams, managing service to KPIs and establishing excellent relationships with clients at all levels. I am motivated, adaptable and a detail oriented IT manager with more than 30 years experience. Specialties: IT Service Delivery / Support People Management
Work Experience
now retired so no longer looking for work in it
Taking It Easy
Design Services
Lorcan Madsen's Professional Milestones
- Service Delivery Executive (2008-01-01~2010-01-01): Implementing a streamlined service delivery process to improve operational efficiency and reduce customer wait times.
- IT Operations Manager (2011-02-01~2011-09-01): Implementing efficient IT systems and processes to streamline operations and drive project success.
Education
Skill
Service Delivery
Management
It Service Management
It Operations
Itil
It Management
It Service Delivery
Outsourcing
It Strategy
Project Delivery
Project Planning
Business Process Improvement
Customer Service
Service Management
Change Management
It Outsourcing
Business Analysis
Incident Management
Pmo
Program Management
Disaster Recovery
Business Process
Project Management
Vendor Management
Retail
Sla
System Deployment
Project Portfolio Management
Managed Services
Data Center
Software Documentation
Service Desk
Solution Architecture
Pmp
Requirements Analysis
Certification
Colleagues
Lee Malcolm
sip frame designer
Other Named Lorcan Madsen
Frequently asked questions
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Lorcan Madsen's social media include: Linkedin,
Lorcan Madsen works for In-Between Projects
Lorcan Madsen's role in In-Between Projects is now retired so no longer looking for work in it
Lorcan Madsen works in the industry of Design Services
Lorcan Madsen's colleagues are Lee Malcolm
Lorcan Madsen's latest job experience is now retired so no longer looking for work in it at In-Between Projects
Lorcan Madsen's latest education in Trinity College Dublin
