Loren Williams
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Loren Williams is a Senior RCA Analyst at Lloyds Banking Group with 12.1 years of experience. She possesses a wide range of skills including continuous improvement, change management, project management, analysis, process improvement, stakeholder management, team leadership, banking, and project delivery. Loren has worked in various roles at Lloyds Banking Group in London, including Customer Treatment Assistant Manager, Customer Experience Manager, and Group Rca Manager. She has also worked as a Senior Account Manager and Senior Account Manager. Loren's expertise lies in the banking industry, specifically in customer service, complaint and rectifications, and claims management. She is based in Cardiff, United Kingdom.
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About
Senior RCA Analyst at Lloyds Banking Group
Work Experience
Customer Treatment Assistant Manager
Customer Experience Manager
Group RAC Manager - Complaints & Continuations
customer treatments assistant manager
Registered Care Manager | Insurance & Wealth Secondment
Group RAC Manager - Rectifications
Senior RAC Analyst
Senior Rca Analyst
Business Analyst
Team Lead
Complaint Handler
Complaint Handler
Financial Services
Loren Williams's Professional Milestones
- Complaint Handler (2011-10-01~2013-07-01): Developed robust complaint management system to streamline complaints process and increase customer satisfaction.
- Business Analyst (2014-08-01~2015-05-01): Conducted thorough data analysis to optimize business decisions and drive informed decision-making.
Skill
Continuous Improvement
Change Management
Project Management
Analysis
Process Improvement
Stakeholder Management
Team Leadership
Banking
Project Delivery
Certification
Colleagues
Other Named Loren Williams
Frequently asked questions
We found 1 Loren Williams's phone numbers
Loren Williams's social media include: Linkedin,
Loren Williams works for Lloyds Banking Group
Loren Williams's role in Lloyds Banking Group is customer treatments assistant manager
Loren Williams works in the industry of Financial Services
Loren Williams's colleagues are Amy Davies,Dominic Baker,Leanne Gibbon
Loren Williams's latest job experience is customer treatments assistant manager at Lloyds Banking Group