Lorraine Cornish
Tell me more about Lorraine Cornish?
Lorraine Cornish is a highly experienced professional with 21.7 years of work experience. She has a diverse skill set that includes contact centers, customer experience, outsourcing, and workforce management. Currently, she works as a Technical Trainer at the Royal Bank of Scotland Business in Bramley, United Kingdom. Lorraine has also held various roles in quality management, project management, and client relationship management. With her expertise in customer service and sales, she has successfully contributed to the growth and success of various organizations.
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About
Technical Trainer at Royal Bank of Scotland Business
Work Experience
Technical Trainer
Banking
Lorraine Cornish's Professional Milestones
- Technical Trainer (2015-05-01~): Delivered comprehensive training programs to enhance technical skills and enhance team performance.
- Quality Manager (2007-08-01~2010-08-01): Implementing a comprehensive quality control program to improve product quality and customer satisfaction.
Skill
Contact Centers
Fsa
Service Delivery
Outsourcing
Customer Experience
Mis
Workforce Management
Crm
Customer Service
Sales Management
Operations Management
Inbound Marketing
Coaching
Call Center
Account Management
Change Management
Financial Services
Complaint Management
Customer Satisfaction
Performance Management
Stakeholder Management
Ivr
Negotiation
Sales Process
Bpo
Telecommunications
Relationship Management
Training
Avaya
Leadership
Sales
Time Management
Call Centers
Sales Operations
B2b
Customer Retention
Management
Business Process Improvement
Program Management
Risk Management
Organizational Development
Project Management
New Business Development
Business Analysis
Business Development
Quality Assurance
Team Building
Lead Generation
Process Improvement
Recruiting
Certification
Colleagues
Brendan O'Shea
ceo of just clear® | forbes featured
Martin Brightman
cafe owner - polperro seafood & sandwich bar
Mekhla Koul
Release Owner
Tinashe Nyamukapa
founder at tinkertech
Ashok Kumar Sankarlal
Customer Service And Operation Analyst
Other Named Lorraine Cornish
Frequently asked questions
We found 3 Lorraine Cornish's email addresses
We found 1 Lorraine Cornish's phone numbers
Lorraine Cornish's social media include: Linkedin,
Lorraine Cornish works for Royal Bank of Scotland Business
Lorraine Cornish's role in Royal Bank of Scotland Business is Technical Trainer
Lorraine Cornish works in the industry of Banking
Lorraine Cornish's colleagues are Brendan O'Shea,Martin Brightman,Mekhla Koul
Lorraine Cornish's latest job experience is Technical Trainer at Royal Bank of Scotland Business