Lourdes Martínez
Risk And Payments Analysis | Customer Service | Social Media | HR Management | Procurement | Personal Banking Operations@ Accenture
Westchester, Illinois, United States
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Lourdes Martinez is a bilingual professional with 19.8 years of work experience. She is bilingual in Spanish and English and has expertise in social media, Microsoft Excel, hospitals, business strategy, and Microsoft Office. Lourdes is based in Ireland and has a positive and outgoing personality. She has extensive experience in IT, including risk analysis, payments, AML, and customer service. Lourdes is highly skilled in account review, analytical review, risk review, customer fraud, and fraud prevention and investigation. She has worked at Accenture and Au Pairs, gaining valuable experience in the healthcare and retail industries.
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About

Bilingual (Spanish and English) professional with a positive, outgoing, and confident personality blended with a strong work ethic and excellent attention to detail. Extensive experience in IT such as Risk analysis, Payments, AML, and customer service, with a customer-centric approach. High knowledge in account review, analytical review, risk review, customer fraud and fraud prevention and investigation.

Work Experience

Grand Canal Harbour, Dublin 2, IE

Business Consulting and Services

565366
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Lourdes Martínez's Professional Milestones

  • Global Risk Analyst (2020-02-01~2022-02-01): Implementing robust risk management approaches to minimize potential threats and mitigate global threats.
  • Au Pair (2016-02-01~): Provided compassionate care to clients, improving their overall well-being and promoting positive health outcomes.
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Education

Athlone Institute of Technology
Athlone Institute of Technology

Human Resources Management/personnel Administration,

General,

Business,

Management,

Marketing,

And Related Support Services

1609459200-1640995200