Senior Customer Success Manager@ LivePerson
Portland, Oregon, United States
Luba Shafir
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Tel Aviv University
Real-Time AI Research
FlashIntel GPT
Tell me more about Luba Shafir?
FlashIntel GPTLuba Shafir is a passionate customer success and product leader with 24.8 years of experience. Based in the United States, Luba has expertise in enterprise software, SaaS, product management, and cloud computing. With a strong background in launching products and solutions for B2B and B2C segments, Luba has held various roles including Lead Customer Success Manager, Director of Product, and QA Manager. Luba's skills include customer success, solution adoption, conversational commerce, AI, Bots, and product management.
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About
Passionate customer success and product leader with experience launching products and solutions for B2B and B2C segments. Expertise in Customer Success, Product Management, Product Development and Professional Services. Experience includes 10+ years in Lead Customer Success roles, 3 years as a Director of Product, and 4 years as a QA Manager within R&D team. Skills and Special Interest: Customer Success, Solution Adoption, Customer Health, Conversational Commerce, AI, Bots, Product Management, Product Planning & Strategy, Agile, Software Testing, Program Planning, Project Management, Innovation
...See MoreWork Experience
Senior Customer Success Manager
Program Manager
Director, Product Management
Qa Manager, Quality Assurance
Software Development
Luba Shafir's Professional Milestones
- Director, Product Management (2005-12-01~2008-04-01): Delivered successful product launches, driving company revenue and fostering a high-performance product portfolio.
- Program Manager (2008-05-01~2013-10-01): Successfully delivered complex projects on time and within budget, exceeding client expectations.
Education
Economics,
Bachelors,
Bachelor Of Arts
1995-1998Skill
Enterprise Software
Saas
Product Management
Management
Cloud Computing
Agile Methodologies
Program Management
Product Development
Professional Services
Software Project Management
Strategic Partnerships
Scrum
Leadership
Integration
Crm
Product Requirements
E Commerce
Software Development
Analytics
Start Ups
Agile Project Management
Quality Assurance
Pre Sales
Go To Market Strategy
Business Intelligence
System Architecture
Mobile Applications
Software As A Service
Sdlc
Bot
Ai
Certification
Colleagues
Dan Sincavage
Senior Vice President Global Partners | Founder | Chief Operating Officer
Rob LoCascio
Founder | Chief Executive Officer
Sean Pinegar
Strategy And Innovation | Founder | Chief Product Officer
Liran Shpitalnik
ceo of kasamba | svp consumer-expert division at liveperson
Mathew Whymark
Programme Director | Product Owner | Cloud & AI | Microsoft Azure Conversational AI Security & Privacy
Other Named Luba Shafir
Frequently asked questions
We found 2 Luba Shafir's email addresses
We found 1 Luba Shafir's phone numbers
Luba Shafir works for LivePerson
Luba Shafir's role in LivePerson is Senior Customer Success Manager
Luba Shafir works in the industry of Software Development
Luba Shafir's colleagues are Dan Sincavage,Rob LoCascio,Sean Pinegar
Luba Shafir's latest job experience is Senior Customer Success Manager at LivePerson
Luba Shafir's latest education in Tel Aviv University
