global service quality manager bij ayvens@ Ayvens
Amsterdam, North Holland, Netherlands
Luc Salomons
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FlashIntel GPTLuc Salomons is a highly experienced Betrokken People Manager with 29.2 years of work experience. He specializes in strategy, management, change management, marketing communications, and marketing management. Based in Amsterdam, Netherlands, Luc has a strong background in direct and management roles in marketing, customer service, and operations in various sectors such as e-commerce, logistics, and transportation. He is known for his ability to digitize contact centers, optimize customer contact centers, and drive business development. Luc is a strategic and strategic manager who excels in cross-functional collaborations and has a passion for driving change and execution.
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About
Betrokken People Manager met ruime ervaring in directie- en managementfuncties in Marketing, Customer Service en klantgerichte Operations in de sectoren: E-commerce, Zakelijke Dienstverlening-Transport-Logistiek-Energie-Telecom-ICT-Grafisch. Favoriete verantwoordelijkheden: 1. Digitalisering Klantcontact: Contact Center optimalisatie, Omni-channel Service, CX, Customer Journeys 2. Strategie: Visie- en, Propositieontwikkeling, Marketing, Communicatie, Business Development 3. Management: (General) Management, Programmamanagement, Change Management Collega's kennen mij als Betrouwbaar, Ambitieus, Resultaat- en Kwaliteitsgericht. Ik houd van complexe commerciële of bedrijfsuitdagingen waarbij het gaat om continue verbetering, verbetertrajecten en transities. Ik breng visie, richting en structuur, en stimuleer medewerkers om zich te ontwikkelen. Daarbij verbind ik verschillende zienswijzen en zorg ervoor dat mensen cross-functioneel samenwerken om de doelstellingen te realiseren. Ik ben een kritisch maar breed meedenkend Manager, Teamlid/MT-lid; professioneel maar prettig in de omgang; strategisch en conceptueel sterk maar ook in staat tot creëren van draagvlak, praktische doorvertaling en executie. Speedsurfen is mijn sportieve passie! Zakelijke Passie: klantcontact, marketing, digitalisering & omni-channel CX, propositie-ontwikkeling, en door teamwork en samenwerking behalen van klinkende resultaten!
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Luc Salomons's Professional Milestones
- Product And Database Marketer (1994-09-01~1998-12-01): Developed and executed comprehensive marketing strategies to increase product sales and market share.
- Klantgerichte Professional | Betrokken People Manager | Innovatie And Creatie 9+ Customer Journeys (2018-06-01~): Developed and implemented innovative employees solutions, leading to increased productivity and satisfaction.
Education
Service Industry Continuous Improvement
Skill
Strategy
Management
Change Management
Marketing Communications
Marketing Management
Crm
B2b
Business Development
E Commerce
Coaching
Product Marketing
Management Consulting
Operations Management
Supply Chain Management
Sales
Product Development
Logistics
Program Management
New Business Development
Business Strategy
Account Management
Online Marketing
Business To Business
Retail
Market Research
Corporate Communications
Public Relations
Key Account Management
Consumer Services
It Management
It Service Management
Certification
Colleagues
Michalis Douramanis
salesforce sales cloud product owner for leaseplan at ayvens
Tim Troquet
senior product owner bij ayvens
Bernhard Niebeek
product owner insurance at ayvens
Nderim Rexhepi
Senior Product Owner
Snehal Dhoot
Business Analyst | Business Developer | Product Owner | Scrum | DevOps | | Project management
Other Named Luc Salomons
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Luc Salomons works for Ayvens
Luc Salomons's role in Ayvens is global service quality manager bij ayvens
Luc Salomons's colleagues are Michalis Douramanis,Tim Troquet,Bernhard Niebeek
Luc Salomons's latest job experience is global service quality manager bij ayvens at Ayvens
Luc Salomons's latest education in The Lean Six Sigma Company
