Luciano Giannico R Alves
Universidade Estadual Paulista Júlio de Mesquita Filho
Tell me more about Luciano Giannico R Alves?
Luciano Giannico R Alves is a highly experienced professional with 27.9 years of work experience. He possesses a wide range of skills including creativity, teamwork, problem solving, customer support, and system engineering. Based in Brazil, Luciano has worked in various roles, including as a Fiscal De Contratos at Petrobras and as an Internship and Student at various organizations. He has also worked as a Mechanical Engineer at BASF in Germany and as a Customer Account Manager at Embraer. Luciano's expertise lies in CRM implementation and he has a strong background in improving processes, training users, and modeling implementation architecture.
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About
Great team working Skills, responsible for Customer Relationship with Embraer Customers em EUA and Europe. International experience on Congress, Workshops, conferences, Kaizens... Responsible for negotiating Sales of Technical Services, contracts and managing Customer issues. Responsible for CRM implementation at Embraer Commercial Aviation, with large experience in improving processes, training users and modeling all implementation architecture. Salesforce consultant.
Work Experience
Customer Account Manager
Customer Account Manager
Planejamento Estratégico
Planejamento Estratã Gico
Aviation and Aerospace Component Manufacturing
Luciano Giannico R Alves's Professional Milestones
- Customer Account Manager (2002-02-01~): Developed and optimized customer account strategies to enhance client satisfaction and drive loyalty.
- Planejamento Estratégico (2001-01-01~2001-12-01): Optimized construction projects, ensuring efficient coordination and timely delivery of exceptional production materials.
Education
Mba,
Engenharia
1997-2001Skill
Creativity
Teamwork
Problem Solving
Customer Support
Engenharia De Sistemas
Lean Management
Engenharia
Kaizen
Metodologia Kaizen
Crm
Mechanical Engineering
Aeronaves
5s
Aircraft Maintenance
Setor Aeroespacial
Systems Engineering
Lean Manufacturing
Aerospace
Salesforce.com
Aviation
Engineering
Aeronavegabilidade
Aeronautics
Continuous Improvement
Planejamento De Projetos
Seis Sigma
Salesforce
Treinamentos Salesforce
Salesforce Admin
Certification
Colleagues
Tiago Miller do Nascimento
Product Owner
Mariana Zaccaro
engenheira | planejamento estratégico de compras | suprimentos | product owner
Ailton Junior
Owner
Erick Moreira de Souza
product owner | business integrator | digital transformation
Fábio Patury
automotive application engineer | product engineer | process engineer | product owner | lean green belt |program coordinator |
Other Named Luciano Giannico R Alves
Frequently asked questions
We found 3 Luciano Giannico R Alves's email addresses
Luciano Giannico R Alves's social media include: Linkedin,
Luciano Giannico R Alves works for Embraer
Luciano Giannico R Alves's role in Embraer is Customer Account Manager
Luciano Giannico R Alves works in the industry of Aviation and Aerospace Component Manufacturing
Luciano Giannico R Alves's colleagues are Tiago Miller do Nascimento,Mariana Zaccaro,Ailton Junior
Luciano Giannico R Alves's latest job experience is Customer Account Manager at Embraer
Luciano Giannico R Alves's latest education in Universidade Estadual Paulista Júlio de Mesquita Filho