Luis Hayward
escalation manager at talktalk business@ TalkTalk Business
Heywood, Manchester, United Kingdom
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Luis Hayward is a highly experienced professional with 15.4 years of work experience in the telecoms and broadband industry. He possesses a wide range of skills including internet protocol, networking, troubleshooting, and telecommunications. Based in Heywood, United Kingdom, Luis has worked in various roles such as Escalation Management, Network Troubleshooting, Diagnostic Investigations, and Business To Business Assurance. He has also held positions at TalkTalk Business and Please now follow the TalkTalk Group page. With a strong background in escalation management, Luis is a valuable asset in the field.
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Skills & Insights
Colleagues

Emails and Phone Numbers

@talktalkplc.com
@talktalkbusiness.co.uk
@talktalkbusiness.co.uk
@talktalkgroup.com
@talktalkplc.com
+44 800083****
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About

15 years in telecoms and broadband, key skills include, Escalation Management, Network Troubleshooting, Diagnostic Investigations, worked in 24/7 teams, engineering teams, and currently work in escalation management.

Work Experience

Soapworks, Manchester, Salford Quays, M5 3TT, GB

Telecommunications

589
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Luis Hayward's Professional Milestones

  • Broadband Repair Team (2008-06-01~2011-06-01): Delivered exceptional technical support, improving system performance and reducing downtime.
  • Business To Business Assurance (2011-06-01~2013-05-01): Implementing robust risk assessment processes to enhance product compliance and ensure regulatory compliance.
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