Luis H. Rosales, MBA
Florida International University
Tell me more about Luis H. Rosales, MBA?
Luis Rosales is a highly experienced hotelier with 24 years of work experience. He has a strong background in hotel management and has demonstrated excellent customer service and employee relations. Luis has successfully dealt with both subordinates and superiors from different educational and cultural backgrounds. He is adaptable to change and lines of command, and is known for his ability to work under pressure and maintain high standards of quality within financial goals. Luis believes in the multinational experience and academic background to contribute to a successful team.
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About
I am a committed hotelier that has demonstrated strong interpersonal skills. I have maintained a record of excellent customer service as well as established and sustained great employee relations. In the past, I have been very successful in dealing with both subordinates and superiors from different educational and cultural backgrounds. Furthermore, I am easy to adapt to changes and lines of command. I am use to working under pressure maintaining high standards of quality within the financial goals set forth by management. I firmly believe that that my multinational experience, my academic background, in addition to my professional experience will enable me to perform efficiently and be a contributing member to a successful team.
...See MoreWork Experience
lead shore excursions ops rci at royal caribbean cruises ltd
Travel Arrangements
Luis H. Rosales, MBA's Professional Milestones
- Director Of Rooms Operations (1999-10-01~2012-01-01): Optimized hotel operations, improve guest satisfaction through efficient maintenance and effective guest satisfaction.
- Director Of Front Office Operations (2005-08-01~2007-05-01): Implementing efficient front desk operations processes to optimize productivity and enhance customer satisfaction.
Education
Hospitality,
Business,
Hospitality Management,
Bachelors,
Bachelor Of Science
1991-1993Skill
Hotel Management
Hotels
Hospitality Industry
Rooms Division
Front Office
Hospitality Management
Hospitality
Resorts
Pre Opening
Customer Satisfaction
Revenue Analysis
Yield Management
Customer Service
Guest Service Management
Property Management Systems
Tourism
Food And Beverage
Banquets
Opera
Budgeting
Budgets
Management
Cost Control
Luxury
Forecasting
Hiring
Training
Restaurants
Lodging
Teamwork
Catering
Pre Opening Experience
Employee Relations
Supervisory Skills
Hotel Booking
Leadership
Restaurant Management
Onq
Opening Hotels
Concierge Services
Rooms Division Management
Meeting Planning
Fine Dining
P&l
Cuisine
Time Management
Guest Satisfaction
Guest Service
Problem Solving
Certification
Colleagues
Other Named Luis H. Rosales, MBA
Frequently asked questions
We found 5 Luis H. Rosales, MBA's email addresses
We found 1 Luis H. Rosales, MBA's phone numbers
Luis H. Rosales, MBA's social media include: Linkedin,
Luis H. Rosales, MBA works for Royal Caribbean Group
Luis H. Rosales, MBA's role in Royal Caribbean Group is lead shore excursions ops rci at royal caribbean cruises ltd
Luis H. Rosales, MBA works in the industry of Travel Arrangements
Luis H. Rosales, MBA's colleagues are Dunia Allender,Safraz Gajraj,Donald Facciobene
Luis H. Rosales, MBA's latest job experience is lead shore excursions ops rci at royal caribbean cruises ltd at Royal Caribbean Group
Luis H. Rosales, MBA's latest education in Florida International University