Customer Relationship Management Specialist@ Cooperativa Central Ailos
Blumenau, Santa Catarina, Brazil
Luiz Henrique Ferrari Junkes
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Pontifícia Universidade Católica do Rio Grande do Sul
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FlashIntel GPTLuiz Junkes is a highly skilled professional with 21 years of experience in SQL, UML, ERP, and software development. He holds a degree in Informatics from UNIASSELVI and an MBA in Data Science, AI, and Big Data from PUC-RS. Luiz has worked in various roles, including as a Senior Systems Analyst and Product Owner, gaining expertise in technology and methodologies. He has also served as a Product Owner and a CRM specialist at Central Ailos, where he contributed to the development of ERP systems in cloud-based platforms. Luiz's dedication and expertise make him a valuable asset in the field of software development.
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About
Graduado com mérito acadêmico em Sistemas de Informação pela UNIASSELVI, pós-graduado em Gestão Integrada de Negócios pela FURB e MBA em Data Science, AI e Big Data aplicados para Negócios pela PUC-RS. Já atuou no departamento de Vendas da Cia. Hering onde também iniciou sua carreira em T.I. Dando apoio a equipe de vendas através da análise e desenvolvimento de sistemas de operação e de tomada de decisão. Ao ingressar na Senior Sistemas, aprimorou seus conhecimentos na área técnica e de metodologias ágeis, atuando como líder técnico e Scrum Master em projetos estratégicos e de alta criticidade. Ainda na Senior, desempenhou também o papel de Product Owner, contribuindo para a evolução do módulo de Backoffice na nova geração do ERP em plataforma cloud-based. Atualmente ingressou na Central Ailos onde atua como Especialista em CRM, contribuindo na construção da jornada de relacionamento com os cooperados.
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Customer Relationship Management Specialist
Financial Services
Luiz Henrique Ferrari Junkes's Professional Milestones
- Product Owner (2020-01-01~2022-03-01): Achieving high product quality through proactive marketing and strategic project execution.
- Assistente Administrativo De Vendas (2002-11-01~2003-12-01): Implementing efficient vending systems to streamline inventory management and enhance team productivity.
Education
Tecnologia Para Negócios: Ai,
Data Science E Big Data
2020-2021Skill
Sql
Uml
Erp
Desenvolvimento De Software
Certification
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Luiz Henrique Ferrari Junkes works for Cooperativa Central Ailos
Luiz Henrique Ferrari Junkes's role in Cooperativa Central Ailos is Customer Relationship Management Specialist
Luiz Henrique Ferrari Junkes works in the industry of Financial Services
Luiz Henrique Ferrari Junkes's colleagues are Kátia Buss,David Pereira,Caroline Krambeck
Luiz Henrique Ferrari Junkes's latest job experience is Customer Relationship Management Specialist at Cooperativa Central Ailos
Luiz Henrique Ferrari Junkes's latest education in Pontifícia Universidade Católica do Rio Grande do Sul
