Luke Thorne
Senior Desktop Support Engineer@ IG Group
Greater Melbourne Area
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Luke Thorne is an experienced Support Engineer with 11.1 years of work experience in the information technology and services industry. He is skilled in troubleshooting, VoIP, call centers, networking, telecommunications, technical support, customer service, Cisco technologies, Windows, service delivery, Linux server, and Ubuntu. Luke is based in Melbourne, Australia. He has worked at IG Group in London, KBR, Inc. in Houston, Texas, and CommBox in Warriewood, New South Wales. Luke is a strong information technology professional with a degree from Victoria University.
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Emails and Phone Numbers

@iggroup.com
@theiggroup.com
@kbr.com
+1 205752****
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About

Experienced Support Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Service Delivery, Contact Centers, Customer Service, Voice over IP (VoIP), and Technical Support. Strong information technology professional graduated from Victoria University.

Work Experience

Cannon Bridge House, London, EC4R 2YA, GB

Financial Services

2595
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Luke Thorne's Professional Milestones

  • Customer Support (2012-10-01~2013-10-01): Providing exceptional support to customers, resolving issues promptly and ensuring impeccable service.
  • Desktop Support Analyst (2018-02-01~): Provided technical expertise and responded to customer queries efficiently, enhancing overall IT functionality.
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Education

Victoria University
Victoria University