Lydia John
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Lydia John is a dedicated Senior SDA professional with 9.3 years of experience in the TEM/Sales/BPO industry. She is currently working as a Senior SDA professional in Bengaluru, Karnataka, India. Lydia is dedicated to building productive customer-focused environments and achieving outstanding customer service standards. She is a self-driven professional with sound work ethics and a desire to constantly update her knowledge and skills to adapt to the assignment and lead from the front. Lydia has previously worked at Tangoe in Indianapolis, Indiana, in various roles, including Senior Service Delivery Analyst and Senior Service Excellence Analyst.
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Currently working as a dedicated Senior SDA professional with overall 9 +years of experience in the TEM/ Sales/ BPO industry. Always working towards building a productive customer-focused environment on the Production floor such that we are enthusiastically committed to achieving outstanding customer service standards. A self-driven professional with sound work ethics and a desire to constantly update knowledge and skill-sets in order to adapt to the assignment at hand as well as to lead from the front
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senior service excellence analyst at tangoe
Senior Service Delivery Analyst
IT Services and IT Consulting
Lydia John's Professional Milestones
- senior service excellence analyst at tangoe: Streamlined service processes resulting in increased efficiency and improved customer satisfaction.
- Senior Service Delivery Analyst (2014-08-01~): Optimized service delivery processes, fostering increased efficiency and customer satisfaction.
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Lydia John works for Tangoe
Lydia John's role in Tangoe is senior service excellence analyst at tangoe
Lydia John works in the industry of IT Services and IT Consulting
Lydia John's colleagues are Chris Ortbals,Dawn Preston,Shaswat Sinha
Lydia John's latest job experience is senior service excellence analyst at tangoe at Tangoe