Lydia John
senior service excellence analyst at tangoe@ Tangoe
Bengaluru, Karnataka, India
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Lydia John is a dedicated Senior SDA professional with 9.3 years of experience in the TEM/Sales/BPO industry. She is currently working as a Senior SDA professional in Bengaluru, Karnataka, India. Lydia is dedicated to building productive customer-focused environments and achieving outstanding customer service standards. She is a self-driven professional with sound work ethics and a desire to constantly update her knowledge and skills to adapt to the assignment and lead from the front. Lydia has previously worked at Tangoe in Indianapolis, Indiana, in various roles, including Senior Service Delivery Analyst and Senior Service Excellence Analyst.
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Emails and Phone Numbers

@tangoe.com
+1 844484****
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About

Currently working as a dedicated Senior SDA professional with overall 9 +years of experience in the TEM/ Sales/ BPO industry. Always working towards building a productive customer-focused environment on the Production floor such that we are enthusiastically committed to achieving outstanding customer service standards. A self-driven professional with sound work ethics and a desire to constantly update knowledge and skill-sets in order to adapt to the assignment at hand as well as to lead from the front

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Work Experience

6100 W 96th St, Indianapolis, Indiana, 46278, US

IT Services and IT Consulting

1555
Phone
+1 8444845041

Lydia John's Professional Milestones

  • senior service excellence analyst at tangoe: Streamlined service processes resulting in increased efficiency and improved customer satisfaction.
  • Senior Service Delivery Analyst (2014-08-01~): Optimized service delivery processes, fostering increased efficiency and customer satisfaction.