Madhurika Sawant
Victoria University of Wellington
Tell me more about Madhurika Sawant?
Madhurika Sawant is a versatile business professional with 10.8 years of experience. She specializes in ITIL, global application support, customer service, service desk, and WordPress. Based in New Zealand, Madhurika is known for her expertise in Agile methodologies, Scrum, and Kanban boards. She is known for her ability to identify process gaps, gather and analyze business processes, and revise functional testing. Madhurika is a good listener and speaker, with effective problem-solving skills and a collaborative approach. She thrives in challenging and motivational work environments.
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About
A versatile business professional with experience of delivering short term projects with Agile methodologies Scrum , Kanban boards, my main area of focus is on continuous process improvement by identifying the process gaps , requirement gathering and analysis and revising business processes , functional testing. I am good listener and speaker with effective problem-solving skills with collaborative approach, who loves working in challenging and motivational work environment.
Work Experience
senior business analyst at nzqa
Education Administration Programs
Madhurika Sawant's Professional Milestones
- Operations Executive (2013-01-01~2015-07-01): Streamlined operations by implementing efficient systems and processes, driving organizational success and cost savings.
- Consultant (2015-07-01~2016-07-01): Provided strategic guidance to clients, empowering them to achieve their business objectives.
Education
Business And Systems Analysis
2021-2021Skill
Itil
Global Application Support
Customer Service
Service Desk
Wordpress
Mysql
Bmc Remedy Ticketing System
Active Directory
Microsoft Exchange
Manual Testing
Linux Desktop
Desktop Application Support
Citrix Xendesktop
Citrix Xenapp
Remote Troubleshooting
Agile Methodologies
Office365
Skype For Business
Incident Management
Lan Wan
Triole Service Desk
Hp Bpm
Microft Office Suite
Server Configuration
Operating Systems
Networking
Windows Server
Computer Hardware Troubleshooting
Certification
Colleagues
Richard Li
Chief Information Officer
Cheon Ling
Chief Financial Officer
Paul Glennie
senior advisor to director strategy planning and performance
Prashant Bakshi
Chief Customer Officer
Hamsa Lilley
Director Of Data Evaluation And System Performance
Other Named Madhurika Sawant
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Madhurika Sawant's social media include: Linkedin,
Madhurika Sawant works for New Zealand Qualifications Authority | Mana Tohu Mātauranga o Aotearoa
Madhurika Sawant's role in New Zealand Qualifications Authority | Mana Tohu Mātauranga o Aotearoa is senior business analyst at nzqa
Madhurika Sawant works in the industry of Education Administration Programs
Madhurika Sawant's colleagues are Richard Li,Cheon Ling,Paul Glennie
Madhurika Sawant's latest job experience is senior business analyst at nzqa at New Zealand Qualifications Authority | Mana Tohu Mātauranga o Aotearoa
Madhurika Sawant's latest education in Victoria University of Wellington