Project Officer@ National Disability Insurance Agency
Melbourne, Victoria, Australia
Mandy Lukk
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FlashIntel GPTMandy Lukk is an experienced Operations Support Manager with 15.5 years of work experience in the airlines/aviation industry. She is skilled in customer service, analysis, process improvement, employee training, and internal communications. Mandy is based in Melbourne, Australia. She has a strong background in process analysis, business improvement, procedure development, customer insight, analysis, customer service, and communication. Mandy has worked with project teams to deliver service delivery components for frontline readiness. She holds a Bachelor of Arts degree in Communication from the University of New England.
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About
Experienced Operations Support Manager with a demonstrated history of working in the airlines/aviation industry. Passionate customer service advocate. Skilled in Process Analysis, Business Improvement, Procedure Development, Customer Insight, Analysis, Customer Service, and Communication. Extensive experience working with Project teams to deliver Service Delivery components for Frontline readiness. Strong support professional with a Bachelor of Arts (B.A.) focused in Communication, General from University of New England (AU).
...See MoreWork Experience
Project Officer
Government Administration
Mandy Lukk's Professional Milestones
- Project Officer (2018-06-01~): Streamlined project management processes, resulting in improved productivity and successful delivery of projects within budget and timeline.
- Product Specialist (2017-07-01~2017-11-01): Successfully launched a new product, revolutionizing the industry and making new sales targets.
Skill
Customer Service
Analysis
Process Improvement
Employee Training
Internal Communications
Communication
Procedure Review
Business Process Improvement
Procedure Development
Operational Planning
Solution Focused
Training
Change Management
Resource Management
Client Rapport
Customer Insight
Stakeholder Management
User Acceptance Testing
Project Management
Customer Experience
Certification
Colleagues
Matthew M.
business owner at mckinneytech
Ryan Lee
Product Owner | Agile Data Delivery
Jimmy Pham
Senior Learning And Development Officer | Owner
Rui Melo
Product Owner | Delivery Lead | Tech Business Analyst
Manoj Halasagi
data - product owner
Other Named Mandy Lukk
Frequently asked questions
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Mandy Lukk's social media include: Linkedin,
Mandy Lukk works for National Disability Insurance Agency
Mandy Lukk's role in National Disability Insurance Agency is Project Officer
Mandy Lukk works in the industry of Government Administration
Mandy Lukk's colleagues are Matthew M.,Ryan Lee,Jimmy Pham
Mandy Lukk's latest job experience is Project Officer at National Disability Insurance Agency
