Mapaseka Ngakane
Complaints Resolution Specialist@ MFC
City of Johannesburg, Gauteng, South Africa
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Mapaseka Ngakane is a highly experienced professional with 16.6 years of work experience. She possesses a diverse skill set including customer service, Microsoft Word, business analysis, call centers, teamwork, accounting, leadership, and PowerPoint. Currently, she works as a Complaints Resolution Specialist at MFC Nedbank in Johannesburg, South Africa. Previously, she held positions as an Administrator and Client Liaison Officer at MFC in Canada. Mapaseka's expertise and extensive work history make her a valuable asset in any organization.
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Emails and Phone Numbers

@mfc.co.za
@nedbank.co.za
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About

Complaints Resolution Specialist at MFC Nedbank

Work Experience

CA

Financial Services

903
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Mapaseka Ngakane's Professional Milestones

  • Complaints Resolution Specialist: Enhanced the response time and efficiency of complaints resolution process, resulting in faster resolution and improved overall business outcomes.
  • Complaints Resolution Specialist (2013-09-01~): Enhanced customer resolution processes, enhancing response time and reduced resolution time.
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