Marc Ginsberg

I love partnering with my crew to create an incredible experience for our guests. I love starting conversations with guests and building a rapport that turns into customer loyalty. Seeing them return week after week is a sign that I'm doing something right. That my team is treating people well. Seeing the restaurant grow year over year is also rewarding, but even more satisfying is seeing my team develop, tackle bigger responsibilities, and get promoted. As a top-performing General Manager in the restaurant industry, I've finely honed my skills at creating a positive guest experience, building a climate of growth and accountability, and setting the stage for future profitability. Over the years, I've turned around multiple struggling operations, achieving operational excellence and training world-class teams to achieve guest satisfaction in fast-paced restaurant operations. As a result, I've boosted profitability, customer satisfaction, and employee engagement. I also emphasize the importance of achieving full compliance with health & safety regulations while delivering the highest caliber of food quality. My areas of expertise include: ★ Leadership & Management ★ Restaurant Management ★ P&L Accountability ★ Operational Workflows ★ Store Turnaround ★ Hiring & Onboarding ★ Team Training Programs ★ Continuous Improvement ★ Inventory Controls ★ Guest Relations ★ Health & Food Safety