Marcello Confalonieri
Assistant Front Office Manager@ Park Hyatt Milano
Milan, Lombardy, Italy
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Marcello Confalonieri is an experienced and trilingual Assistant Front Office Manager with over 20 years of work experience in the hospitality industry. He has a strong background in tourism, hospitality, and management, with proficiency in Microsoft Office and English. Marcello is known for his meticulous and organized approach to customer service, as well as his ability to multitask and work in fast-paced environments. He has worked for renowned hotels such as Park Hyatt Milano and Melia Hotels International, gaining valuable experience in hotel management and customer service. Marcello is based in Italy and is known for his ability to multitask and deliver excellent customer service.
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Emails and Phone Numbers

+39 028821****
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About

Experienced, trilingual Assistant Front Office Manager with proven experience abroad and in luxury hospitality. Meticulous, well organized and keen on developing at all times. I enjoy dealing with people and anticipating guests needs to provide excellent customer service. I am a good team member, capable of multitasking and working in a fast-paced environment.

Work Experience

Via Tommaso Grossi, 1, Milan, Lombardy, 20121, IT

Hospitality

92
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Marcello Confalonieri's Professional Milestones

  • Night Supervisor (2019-03-01~): Creating a memorable and unforgettable night shift experience for all guests.
  • Front Desk Agent (2016-02-01~2016-10-01): Provided exceptional customer service, minimizing customer downtime and improving overall customer satisfaction.
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