Marcelo Conceicao

With over ten years of work experience in Customer Success, I am passionate about helping clients achieve their talent and business goals. As a Principal Customer Success Manager at LinkedIn, I act as a trusted advisor and product ambassador, leveraging my expertise in SaaS, project management, and training. I thrive in a fast-paced, collaborative, and diverse environment, where I can bring my insights, creativity, and problem-solving skills to the table. In my previous role as a Senior Customer Success Manager, I worked with a team of talented professionals and nurtured the talent solutions business as a strategic partner to our customers in Latin America. I also represented the voice of our customers and embraced organizational and product-related changes to maximize our results. Thanks to my efforts, I received the Collaboration Award in 2019, recognizing my contribution to the success of LinkedIn and its clients. On the personal side I love being around people, nature, animals and sports. During my free time you'll probably find me gaming, watching sports, listening to music or hiking. Thanks for being here :)