Marcia Jacobs

::: SENIOR MARKETING TECHNOLOGY EXECUTIVE :::INFLUENTIAL, CLIENT-FACING EXECUTIVE who strengthens current client relationships and drives profit within existing customer base as well as develops trusting relationships with new clients to establish a solid foundation for long-term account success. SOLUTION-ORIENTED STRATEGIST adept at developing innovative action plans that advance client goals while expanding internal profits and market opportunities. Leverage industry expertise and extensive database and product marketing experience to transform at-risk accounts into profitable, stable clients by designing and building technical solutions as well rebuilding relationships and mitigating obstacles to success. PROACTIVE DEPARTMENT LEADER with a track record of building and directing high-performance client services teams. Mentor and motivate staff to exceed expectations, empowering team to excel in high-pressure environments. Demonstrated ability to deliver the highest quality client service and solutions while providing hands-on leadership to increase organization’s profit, manage internal operations, and maintain P&L.Specialties: * Team Leadership & Operations* Client Implementation Methodology and Process* Client Relationships & Management* New Market Development* Database & Product Marketing* Business Planning & Development* Sales Support