Marcus Marcou
2nd line team lead at boohoo group plc@ Boohoo Group PLC
Romford, England, United Kingdom
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Marcus Marcou is an experienced Senior Support Specialist professional with 24 years of work experience. He is MCSE and ITIL certified and has a proven track record in delivering IT strategies and maintaining operational excellence. Marcus is confident and resilient, with extensive knowledge of 365 Administration, Windows 10, Mobile Technologies, Citrix, VDI, and Apple Macs. He has worked at Boohoo Group PLC and Arcadia Group Ltd in various roles, demonstrating his expertise in customer service and technical advancements. Marcus is based in Southall, United Kingdom.
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Emails and Phone Numbers

+44 844243****
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About

Experienced Senior Support Specialist professional, MCSE and ITIL certified. Proven track record in the delivery of IT strategies while maintaining operational excellence across the IT support function. Confident and resilient individual who is passionate about customer service and technical advancements in organisations. Extensive knowledge of 365 Administration, Windows 10, Mobile Technologies, Citrix, VDI and a good understanding of Apple Macs.

Work Experience

49-51 Dale Street, Manchester, M1 2HF, GB

Retail Apparel and Fashion

7374
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Marcus Marcou's Professional Milestones

  • Senior Support Specialist (2012-12-01~2021-05-01): Delivered exceptional technical solutions, resulting in significant cost savings and enhanced customer satisfaction.
  • 2nd line team lead at boohoo group plc (2022-04-01~): Exceeded team goals consistently, contributing to the overall success of the team.
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