senior sales and customer management leader | digital transformation | business strategy | co-founder@ Znugle
Greater Stockholm Metropolitan Area
Marcus Wendel
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University of North Dakota
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FlashIntel GPT
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FlashIntel GPTMarcus Wendel is a highly experienced professional with 25 years of expertise in customer management, outsourcing, telecommunications, media, and energy. He has a strong background in customer satisfaction and retention, with a focus on CRM, project management, and program management. Marcus has held leadership positions in various companies, including Znugle, Ellevio AB, RS Integrated Supply, and SK Energia. He is passionate about customer satisfaction and has a proven track record in driving innovation and achieving customer satisfaction. Marcus is currently based in Stockholm, Sweden.
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About
25 years of experience from leadership positions, business development and project management in customer management, outsourcing, telecommunications, media and energy. Passionate about customers, people and improvement. Specialties: Customer Experience Customer Management Customer Success Customer Service Customer Relations Customer Satisfaction CRM Project Management Program Management Client Management Account Management Vendor Management Omni-channel Customer Touchpoints Sales Retention Customer Life Cycle Management Digital transformation Innovation Customer Communications
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senior sales and customer management leader | digital transformation | business strategy | co-founder
Co-Founder | Board Member
Software Development
Marcus Wendel's Professional Milestones
- Country Manager Sweden And Client Relationship Manager (2018-03-01~2019-08-01): Expanding local market share and exceeding client expectations through strategic marketing initiatives.
- Head Of Consumer And Corporate Clients (2019-08-01~): Driving revenue growth across the first quarter through strategic strategic partnerships and effective client acquisition strategies.
Education
Political Science,
International Relations
1992-1996Skill
Crm
Outsourcing
Customer Experience
Customer Satisfaction
Customer Retention
Telecommunications
Customer Service
Business Development
Project Management
Call Centers
Leadership
Team Management
Vendor Management
Account Management
B2b
Customer Service Operations
Program Management
Strategy
Telemarketing
Budgets
Sales Process
Mobile Devices
Product Management
Sales
Inbound Marketing
Technical Support
Team Leadership
Customer Relationship Management
Management
Business Process Outsourcing
Management Consulting
Negotiation
Business Strategy
Change Management
Digital Transformation
Sales Management
Customer Communication
Customer Insight
Data Analysis
Digital Strategy
Customer Success
Digital Tv
Telecommunications Billing
Key Account Management
Leader
Business Turn Arounds
Customer Journey Mapping
Marketing Automation
Market Research
Marketing
Certification
Colleagues
Other Named Marcus Wendel
Frequently asked questions
We found 3 Marcus Wendel's email addresses
We found 2 Marcus Wendel's phone numbers
Marcus Wendel works for Znugle
Marcus Wendel's role in Znugle is senior sales and customer management leader | digital transformation | business strategy | co-founder
Marcus Wendel works in the industry of Software Development
Marcus Wendel's colleagues are Kimmo Huhtinen,Christofer Thörning,Christofer Thörning
Marcus Wendel's latest job experience is senior sales and customer management leader | digital transformation | business strategy | co-founder at Znugle
Marcus Wendel's latest education in University of North Dakota
