customer experience - services - strategic marketing@ Roche
Liechtenstein
Maria Fernanda Ardila
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Universitat Politècnica de Catalunya
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FlashIntel GPTMaria Fernanda Ardila is a highly experienced professional with over 20 years of work experience in project management, business strategy, and business analysis. Based in Switzerland, she has a strong analytical approach and excellent communication skills. Maria has worked in various industries, including technology, engineering, and pharmaceutical. She has a proven track record of building and maintaining relationships with top clients and stakeholders. With her analytical approach and strong customer focus, Maria has successfully led cross-regional and cross-functional processes and projects within complex matrix organizations.
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About
I'm a challenge-driven professional with CX, process and project management experience in the technology, engineering and pharmaceutical industries. I possess strong analytical approach, creative ability and communication skills. Having been exposed to top clients and key stakeholders, I developed an ability in negotiating and, building and maintaining relationships; as well as, a strong customer focus used in designing and leading cross-regional and cross-functional processes and projects within a complex matrix organization.
...See MoreWork Experience
customer experience - services - strategic marketing
Global Product Owner Cx Services
Biotechnology Research
Maria Fernanda Ardila's Professional Milestones
- Field Technical Consultant For Technology Solutions Group (2007-06-01~2009-09-01): Providing cutting-edge technical support, optimizing business processes and driving efficiency for the technology company.
- Researcher For The Telematics Department (2003-09-01~2004-03-01): Transforming the communication infrastructure, enhancing connectivity and driving technological advancements for the research department.
Education
Skill
Project Management
Business Strategy
Business Analysis
Virtualization
Business Planning
Pre Sales
Entrepreneurship
Problem Solving
Analysis
Project Planning
Team Leadership
Strategy
Negotiation
Proactivity
Financial Analysis
It Strategy
Process Improvement
Pharmaceutical Industry
Enterprise Software
Testing
Sales Operations
Business Process Improvement
Change Management
Account Management
Project Implementation
Master Data Management
Sales Support
Emotional Intelligence
Organizational Leadership
Supply Chain Optimization
Generic Drugs
Scrum
Certification
Colleagues
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Maria Fernanda Ardila works for Roche
Maria Fernanda Ardila's role in Roche is customer experience - services - strategic marketing
Maria Fernanda Ardila works in the industry of Biotechnology Research
Maria Fernanda Ardila's colleagues are Bhawna Sangela,Hoi-Yan Shum,Gift Messi
Maria Fernanda Ardila's latest job experience is customer experience - services - strategic marketing at Roche
Maria Fernanda Ardila's latest education in Universitat Politècnica de Catalunya
