customer care specialist at lufthansa group@ Convergys
Egypt
Mariam Sawires
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AUC Graduate School of Education
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Tell me more about Mariam Sawires?
FlashIntel GPTMariam Sawires is a highly experienced professional with 16.1 years of work experience in the call center industry. She has a diverse skill set including BPO, call centers, negotiation, service delivery, teamwork, and transition management. Mariam has worked at Lufthansa in Germany and Convergys in the United States, where she held various roles such as Customer Care Specialist and Senior Quality Assurance and Control. She is known for her strong leadership, customer service, and time management abilities. Mariam is always seeking new challenges and is based in Egypt.
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Emails and Phone Numbers
About
I've build a career path for the call center industry. Always looking for new challenges.
Work Experience
customer care specialist at lufthansa group
Senior Quality Assurance & Control
Senior Quality Assurance And Control: Convergys Cairo Expedia Sales And Support
Quality Assurance Expedita FEMA
Outsourcing and Offshoring Consulting
Mariam Sawires's Professional Milestones
- customer care specialist at lufthansa group (2014-10-01~2015-09-01): Provided exceptional customer support, resolving issues promptly and providing exceptional service to clients.
- Support Professional For Expedita FOM (2010-03-01~2011-05-01): Streamlining supply chain operations, improving efficiency, and driving cost savings for the organization.
Education
Skill
Bpo
Call Centers
Negotiation
Service Delivery
Teamwork
Transition Management
Workforce Management
Performance Management
Training
Team Leadership
Management
Team Management
Leadership
Customer Service
Customer Satisfaction
Time Management
Quality Assurance
Operations Management
Customer Experience
Project Planning
Business Process Outsourcing
Team Building
Outsourcing
Research
Certification
Colleagues
Pamela Post
owner ilt services inc
Moises Rodriguez
owner & cake artisan at the sweetest thing: cupcakery
Caesar Gutierrez
csr at convergys and owner dental clinic
Terri Griffin
process manager at convergys corp and owner graphics by design
Keri Enriquez
owner at crawford legal and investigative services
Other Named Mariam Sawires
Frequently asked questions
We found 5 Mariam Sawires's email addresses
Mariam Sawires's social media include: Linkedin,
Mariam Sawires works for Convergys
Mariam Sawires's role in Convergys is customer care specialist at lufthansa group
Mariam Sawires works in the industry of Outsourcing and Offshoring Consulting
Mariam Sawires's colleagues are Pamela Post,Moises Rodriguez,Caesar Gutierrez
Mariam Sawires's latest job experience is customer care specialist at lufthansa group at Convergys
Mariam Sawires's latest education in AUC Graduate School of Education
