Marie Eustace
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Marie Eustace is a highly experienced planning, MI, and contact centre specialist with 28.6 years of work experience. She has a proven track record of delivering performance improvement and cost-effective results for both Field Operations and Contact Centres. Marie has worked in various sectors including Financial Services, Public Sector, Private Sector, and Utilities. She is skilled in stakeholder management, business planning, project planning, strategic planning, and management. Marie has held positions such as Head of Resource Planning Mi And Insight at ADT UK & Ireland and Head of Resource Planning MI And Insight at ADT. She is based in Widnes, United Kingdom.
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About
A highly experienced versatile planning, MI and contact centre specialist with a proven track record of Enterprise Planning, identifying and supporting delivery of performance improvement and cost effective results for both Field Operations and Contact Centres. Worked in a wide variety of sectors including Financial Services, Public Sector, Private Sector and Utilities. Hard working confident and conscientious with very strong Stakeholder Management Skills. Specialties: Demand and Supply Planning and MI Reporting and Insight within contact centres and field force operations. Business tranformation Resource Planning Management. Effective delivery of Strategic Business and Client KPI's driving efficiencies. Strong Stakeholder Management Accommodation planning. Property Portfolio Managment. Solution and Project Management
...See MoreWork Experience
head of resource planning mi & insight at johnson controls - winner of the ppf 2018 innovation award for enterprise planning
Head Of Resource Planning
Head of Resource Planning MI & Insight
Head Of Resource Planning Mi And Insight
Security and Investigations
Marie Eustace's Professional Milestones
- Business Planning Manager, Vertex Financial Services (2007-08-01~2008-08-01): Successfully executed strategic business plans, resulting in significant return on investment for Vertex Financial Services.
- Head of Resource Planning MI & Insight (2012-01-01~): Enhancing resource efficiency and achieving strategic goals through data-driven decision making and strategic planning.
Skill
Stakeholder Management
Business Planning
Project Planning
Strategic Planning
Management
Leadership
Demand Forecasting
Demand Planning
Outsourcing
Demand Management
Change Management
Strategy
Business Process Improvement
Crm
Process Improvement
Planning
Forecasting
Business Analysis
Workforce Management
Call Centers
Contact Centers
Property Management
Performance Management
Service Delivery
Customer Experience
Capacity Planning
Erp
Supply Chain Management
Estate Planning
Customer Service
Team Management
Business Transformation
Project Management
Project Delivery
Business Development
Operations Management
Team Leadership
Certification
Colleagues
Colin Tindall
key account manager at adt fire & security
Bobby Peck
feild line manager
Jason Bixby
installation manager - adt fire & security plc uk & ireland
Carl Waugh
owner of flawless martial arts and fort security services at fort security services
Wayne Hallam
call centre manager at adt fire & security plc uk & ireland
Other Named Marie Eustace
Frequently asked questions
We found 4 Marie Eustace's email addresses
We found 2 Marie Eustace's phone numbers
Marie Eustace's social media include: Linkedin,
Marie Eustace works for ADT UK & Ireland
Marie Eustace's role in ADT UK & Ireland is head of resource planning mi & insight at johnson controls - winner of the ppf 2018 innovation award for enterprise planning
Marie Eustace works in the industry of Security and Investigations
Marie Eustace's colleagues are Colin Tindall,Bobby Peck,Jason Bixby
Marie Eustace's latest job experience is head of resource planning mi & insight at johnson controls - winner of the ppf 2018 innovation award for enterprise planning at ADT UK & Ireland