Marie Eustace
head of resource planning mi & insight at johnson controls - winner of the ppf 2018 innovation award for enterprise planning@ ADT UK & Ireland
Widnes, England, United Kingdom
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Marie Eustace is a highly experienced planning, MI, and contact centre specialist with 28.6 years of work experience. She has a proven track record of delivering performance improvement and cost-effective results for both Field Operations and Contact Centres. Marie has worked in various sectors including Financial Services, Public Sector, Private Sector, and Utilities. She is skilled in stakeholder management, business planning, project planning, strategic planning, and management. Marie has held positions such as Head of Resource Planning Mi And Insight at ADT UK & Ireland and Head of Resource Planning MI And Insight at ADT. She is based in Widnes, United Kingdom.
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Emails and Phone Numbers

@tycofis.co.uk
@adt.co.uk
@vertex.co.uk
@adt.com
+44 344800****
+44 161455****
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About

A highly experienced versatile planning, MI and contact centre specialist with a proven track record of Enterprise Planning, identifying and supporting delivery of performance improvement and cost effective results for both Field Operations and Contact Centres. Worked in a wide variety of sectors including Financial Services, Public Sector, Private Sector and Utilities. Hard working confident and conscientious with very strong Stakeholder Management Skills. Specialties: Demand and Supply Planning and MI Reporting and Insight within contact centres and field force operations. Business tranformation Resource Planning Management. Effective delivery of Strategic Business and Client KPI's driving efficiencies. Strong Stakeholder Management Accommodation planning. Property Portfolio Managment. Solution and Project Management

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Work Experience

ADT Fire & Security Plc, Security House,, Sunbury on Thames, Middlesex, TW16 5DB, GB

Security and Investigations

256
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Marie Eustace's Professional Milestones

  • Business Planning Manager, Vertex Financial Services (2007-08-01~2008-08-01): Successfully executed strategic business plans, resulting in significant return on investment for Vertex Financial Services.
  • Head of Resource Planning MI & Insight (2012-01-01~): Enhancing resource efficiency and achieving strategic goals through data-driven decision making and strategic planning.
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