Mario Di Marco
Tell me more about Mario Di Marco?
Mario Di Marco is a highly experienced professional with 22.7 years of work experience. He has a strong skill set in IT, software documentation, vendor management, leadership, and process improvement. Currently, he works as a Customer Care Supervisor at MSD Italia in Italy-Lazio-Rome. Prior to this, he held positions at Merck in the United States as a Help Desk IT Operation Lead. Mario has a proven track record in team leadership and has worked with various industries including pharmaceutical manufacturing, manufacturing, and chemical manufacturing.
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About
Customer Care Supervisor at MSD Italia
Work Experience
Customer Care Supervisor
Help Desk It Operation Lead
Pharmaceutical Manufacturing
Mario Di Marco's Professional Milestones
- Customer Care Supervisor (2012-01-01~): Improving customer satisfaction by implementing effective team management measures.
- Help Desk It Operation Lead (2001-01-01~2011-12-01): Improving overall efficiency and implementing streamlined IT processes to enhance overall workflow and support IT operations.
Skill
It
Documentazione Software
Gestione Vendor
Leadership
Miglioramento Processi
Contact Center
Formazione
Gestione Team Cross Functional
Help Desk Support
Outsourcing
Team Leadership
Certification
Colleagues
Stella Grattacaso
Director Medical Affairs Infectious And Rare Diseases
Marco Medri
associate director cra manager presso msd italia
Anna Ancona
associate director acute care presso msd italia
Nicoletta Luppi
senior vice president and managing director at msd italia
Valeria Alessandri
assoc director - external quality assurance - msd
Other Named Mario Di Marco
Frequently asked questions
We found 3 Mario Di Marco's email addresses
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Mario Di Marco's social media include: Linkedin,
Mario Di Marco works for MSD Italia
Mario Di Marco's role in MSD Italia is Customer Care Supervisor
Mario Di Marco works in the industry of Pharmaceutical Manufacturing
Mario Di Marco's colleagues are Stella Grattacaso,Marco Medri,Anna Ancona
Mario Di Marco's latest job experience is Customer Care Supervisor at MSD Italia