Mario Di Marco
Customer Care Supervisor@ MSD Italia
Rome, Lazio, Italy
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Mario Di Marco is a highly experienced professional with 22.7 years of work experience. He has a strong skill set in IT, software documentation, vendor management, leadership, and process improvement. Currently, he works as a Customer Care Supervisor at MSD Italia in Italy-Lazio-Rome. Prior to this, he held positions at Merck in the United States as a Help Desk IT Operation Lead. Mario has a proven track record in team leadership and has worked with various industries including pharmaceutical manufacturing, manufacturing, and chemical manufacturing.
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Emails and Phone Numbers

@msd-italia.it
@merck.com
@merck.com
+39 800444****
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About

Customer Care Supervisor at MSD Italia

Work Experience

Roma, IT

Pharmaceutical Manufacturing

462
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Mario Di Marco's Professional Milestones

  • Customer Care Supervisor (2012-01-01~): Improving customer satisfaction by implementing effective team management measures.
  • Help Desk It Operation Lead (2001-01-01~2011-12-01): Improving overall efficiency and implementing streamlined IT processes to enhance overall workflow and support IT operations.
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