Mario Silva Ferreira
Tell me more about Mario Silva Ferreira?
Mario Ferreira is an experienced Tourism Agent with 6.9 years of work experience in the leisure, travel, and tourism industry. He has strong skills in Spanish, Portuguese, and English, customer experience, teamwork, and team leadership. Mario has worked with commercial operations teams, sales departments, and currently in the air department, developing and enhancing operational procedures to achieve positive customer experiences. He is a problem-solving-oriented professional with excellent communication skills. Mario holds a Bachelor's degree in Modern Languages from Instituto Universitario Tecnologico Americo Vespucio in Caracas, Venezuela.
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About
Experienced Tourism Agent with a demonstrated history of working in the leisure, travel & tourism industry. With my skills in languages (Spanish, Portuguese and English), customer experience, teamwork and team leadership I've worked with the commercial operations team, sales department and currently in the air department by following, developing and enhancing current and new operational procedures aiming for a strongly positive customer experience, NPS and financial results for B2B and B2C. I'm a problem solving oriented professional who has great communication skills with a Bachelor's degree focused in Modern Languages from Instituto Universitario Tecnológico Américo Vespucio in Caracas, Venezuela.
...See MoreWork Experience
analista de aéreos at costa cruzeiros agencia maritima e turismo ltda
analista de aéreos
especialista em grupos
Reservation Agent
Travel Arrangements
Mario Silva Ferreira's Professional Milestones
- Reservation Agent: Providing exceptional service and exceptional customer service, driving customer satisfaction and loyalty.
- analista de aéreos (2022-06-01~): Creating accurate and comprehensive analysis of oil pipelines to provide accurate and timely forecasting of oil operations in the oil field.
Certification
Colleagues
Simone Canepa PMP®
product it owner pmp certified project manager
Chiara Schiavon
digital product owner @costacrociere genoa
Simone Canepa PMP®
product it owner pmp certified project manager
Daniela Mercadante
Digital Product Owner
Kevin Waugh
ceo @ kevins cocktails
Other Named Mario Silva Ferreira
Frequently asked questions
We found 2 Mario Silva Ferreira's email addresses
Mario Silva Ferreira's social media include: Linkedin,
Mario Silva Ferreira works for Costa Crociere S.p.A.
Mario Silva Ferreira's role in Costa Crociere S.p.A. is analista de aéreos at costa cruzeiros agencia maritima e turismo ltda
Mario Silva Ferreira works in the industry of Travel Arrangements
Mario Silva Ferreira's colleagues are Simone Canepa PMP®,Chiara Schiavon,Simone Canepa PMP®
Mario Silva Ferreira's latest job experience is analista de aéreos at costa cruzeiros agencia maritima e turismo ltda at Costa Crociere S.p.A.