Mark Beatty

I have dedicated my career to putting together the teams, strategies, capabilities, and processes to drive business and technology transformations. Whether tasked to build global management systems for Citibank, implement corporate systems at New York Life, or stabilize and elevate global IT functions at First Advantage, I create solutions that deliver on business goals. As the Senior Vice President of IT Service & Process Management for the market-leading provider of background screening solutions, I have built a robust IT organization that enabled strong business growth. Scope of responsibility: ⇨ IT Strategy & Governance ⇨ Service Management ⇨ Global & Local Helpdesks ⇨ Service Availability ⇨ Data & Analytics ⇨ Systems & Solution Development ⇨ Change Management and DevOps ⇨ IT Agile Center of Excellence ⇨ PMO Our customer-obsessed teams ensure our clients can Hire Smarter and Onboard Faster with our automated, scalable, and configurable screening platform. Known for my commitment to transformation and continuous improvement, I’ve consistently been chosen to lead cross-company innovation efforts. I have expertise in drawing from a variety of frameworks, including Agile, SRE, ITIL, and others. I’m especially passionate about thinking holistically and globally, and I value getting the perspective of those with different experiences and backgrounds. Some have said that heaven for me is a white board, some relevant data, and a roomful (virtual or otherwise) of motivated, diverse associates to collaborate and get the best of all worlds to accomplish a goal.