Mark Cook
experienced account relationship manager@ Startek
Denver, Colorado, United States
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Mark Cook is a results-driven and accomplished Customer Service and Account Relationship Manager with 26.1 years of experience. He has a track record of achieving high levels of customer satisfaction and delivering positive business results. Mark has successfully managed complex orders from large corporations in various industries, including financial services, telecommunications, and consumer products manufacturing. He is skilled in organizational and team collaboration, contributing to securing new customers and saving significant accounts in jeopardy. Mark is highly effective multi-tasking, interpersonal communication, and has a specialization in high level account servicing.
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Skills & Insights
Colleagues

Emails and Phone Numbers

@startek.com
@comcast.net
@comcast.net
+1 303399****
+1 303262****
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About

Results-driven, accomplished Customer Service and Account Relationship Manager with outstanding track record for achieving high levels of customer satisfaction and delivering positive business results. Adept at managing complex orders received from large corporations in multiple industries including financial services, telecommunications, and consumer products manufacturing. Exceptional organizational and team collaboration skills contributed directly to securing new customers as well as being recognized for saving several significant accounts in jeopardy. Highly effective multi-tasking and interpersonal communication skills. Specialties: High level account servicing.

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Work Experience

Denver, CO, 80237, US

Outsourcing and Offshoring Consulting

15850
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Mark Cook's Professional Milestones

  • Sales Assistant (1999-04-01~2000-07-01): Assisting in data analysis and sales strategies, driving revenue growth and driving client satisfaction.
  • Health Services COOrdinator, Nursing Department - Community Advantage Division, Longmont, Co (2004-11-01~2006-09-01): Effectively coordinated and managed health services departments for the City of Longmont, Co.
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Education

Aims Community College
Aims Community College

Liberal Arts,

Associates

1072915200-1104537600