Mark Harris
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Cleveland State University
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FlashIntel GPTMark Harris is a highly experienced Customer Care, Sales, and Operations leader with over 30 years of experience in both public and private companies. He has a proven track record of multitasking, meeting deadlines, and leading projects. Mark is skilled in maximizing customer satisfaction and building sales and retention programs. He has worked in both start-up organizations and has a proven track record of delivering exceptional results. Mark is known for his exceptional analytical skills, strategic insight, and leadership acumen. He is based in Burbank, California.
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About
Passionate Customer Care, Sales and Operations leader with exceptional analytical skills, strategic insight and leadership acumen developed over a 30+ year career in both public and private companies. Extensive experience in both start up organizations and taking well-established teams to new service and performance levels. Proven record of ability to multi-task, meet deadlines, lead projects and thrive in a fast-paced environment. Excellent communication skills including written, oral and presentation. During my tenure in the direct to consumer space I've been instrumental in over $14 Billion in D2C sales and revenue. I am a Customer Care expert that focuses on making call centers, profit centers through efficiencies and training. Specialties: Motivating, Creating and inspiring good call center agents! Building sales and retention programs that work! Customer Experience is Job #1.
...See MoreWork Experience
Customer Service And Sales Executive
Consumer Services
Mark Harris's Professional Milestones
- Director Sales | Customer And Call Center Operations (2012-02-01~2016-06-01): Streamlined operations, optimizing customer experience and maximizing revenue through strategic sales and call center initiatives.
- Director Customer Service: Implementing effective customer service strategies to enhance overall customer satisfaction and loyalty.
Education
Skill
Call Centers
Sales
Customer Retention
Management
Training
Customer Service
Marketing
Customer Experience
Customer Satisfaction
E Commerce
Crm
Leadership
Marketing Strategy
Email Marketing
Direct Marketing
Direct Sales
Account Management
Strategic Partnerships
Salesforce.com
Vendor Management
Product Management
Strategic Planning
Start Ups
Process Improvement
Quality Assurance
Strategy
Business Process Improvement
Customer Acquisition
Social Media Marketing
Contact Centers
Customer Relationship Management
Team Building
Product Development
Call Center Administration
Vendor Relationship Management
Cross Functional Team Leadership
Project Management
Team Leadership
Operations Management
Healthcare Management
Business Development
Data Analysis
Customer Service Management
Customer Experience Management
Sales Management
Team Management
Certification
Colleagues
Cherissa Vandergriff
Chief Marketing Officer
Brett Ellis
chief financial officer at rockit pest inc
Matthew Frost
director of m&a at rockit pest
John Niemi
Integration Manager
Jason Guy
vice president of operations rockit pest
Other Named Mark Harris
Frequently asked questions
We found 6 Mark Harris's email addresses
We found 6 Mark Harris's phone numbers
Mark Harris's social media include: Linkedin,
Mark Harris works for Rockit Pest Inc.
Mark Harris's role in Rockit Pest Inc. is Customer Service And Sales Executive
Mark Harris works in the industry of Consumer Services
Mark Harris's colleagues are Cherissa Vandergriff,Brett Ellis,Matthew Frost
Mark Harris's latest job experience is Customer Service And Sales Executive at Rockit Pest Inc.
Mark Harris's latest education in Cleveland State University
