Mark Pratt
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FlashIntel GPTMark Pratt is a highly experienced telecommunications professional with 24.9 years of work experience. He has expertise in voip, telephony, and call centers, with a strong background in Cisco technologies and wireless networking. Currently, he serves as the Manager of Telecommunications, I.T. Operations at WageWorks in the United States. Throughout his career, Mark has held various managerial positions in reputable companies such as HealthEquity and Telesphere. He is skilled in troubleshooting, process improvement, and unified communications.
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About
Manager, Telecommunications, I.T. Operations at WageWorks
Work Experience
Retired
Mark Pratt's Professional Milestones
- Callmanger Engineer (2004-01-01~2006-01-01): Developed and implemented cutting-edge caller recruitment strategies, resulting in increased customer retention and loyalty.
- Manager, Telecommunications, I.t Operations (2015-09-01~): Streamlined to optimize telecommunications operations and enhance efficiency, ensuring seamless communication between entities.
Skill
Voip
Telephony
Telecommunications
Call Centers
Cisco Technologies
Wireless Networking
Cisco Call Manager
Data Center
Vpn
Contact Centers
Ivr
Troubleshooting
Process Improvement
Mpls
Cisco Ios
Vmware
Business Process Improvement
Unified Communications
Crm
Cisco Systems Products
Wireless
Certification
Colleagues
Other Named Mark Pratt
Frequently asked questions
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Mark Pratt works for none
Mark Pratt's role in none is Retired
Mark Pratt's colleagues are sachin chamur,Ayan Paul,Jude Elaurza
Mark Pratt's latest job experience is Retired at none
