Supervisor | Navy Federal Credit Union CCO@ Navy Federal Credit Union
Pensacola, Florida, United States
Mark Roberts
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Burkburnett High School
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Tell me more about Mark Roberts?
FlashIntel GPTMark Roberts is a highly experienced professional with 25.3 years of work experience. He has a diverse skill set including customer service, call centers, leadership, process improvement, and customer satisfaction. Mark has worked at Navy Federal Credit Union in various roles, including Supervisor - Account Services and Cco Fraud. He also has experience as a Customer Service Representative at Regions Bank. Mark's expertise lies in operations management, vendor management, and performance management. He is currently based in Pensacola, Florida.
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Emails and Phone Numbers
About
Card Fraud MSR at Navy Federal Credit Union
Work Experience
Supervisor - Account Services
Supervisor | Navy Federal Credit Union CCO
Cco Fraud
Msr I
Financial Services
Mark Roberts's Professional Milestones
- Customer Service Representative (2013-10-01~2014-11-01): Responded and exceeded customer expectations, driving satisfaction goals and fostering strong customer relationships.
- Supervisor | Navy Federal Credit Union CCO (2018-03-01~): Successfully implemented new account services, optimizing customer satisfaction and driving increased revenue.
Education
Skill
Customer Service
Call Centers
Leadership
Process Improvement
Customer Satisfaction
Team Building
Customer Experience
Training
Operations Management
Vendor Management
Performance Management
Quality Assurance
Customer Retention
Project Management
Crm
Welding
Software Documentation
Microsoft Office
Inventory Management
Management
Microsoft Excel
Analytical Skills
Business Strategy
Certification
Colleagues
Linda Bobo
owner at Linda's Treats & More
Matthew Vail
Senior Experience Analyst and Product Owner at Navy Federal Credit Union.
Steven Vest
senior digital experience owner product owner at navy federal credit union
Virgilio Melecio Jr
business owner at vmjr enterprise
Elena Racila
senior product owner at navy federal credit union
Other Named Mark Roberts
Frequently asked questions
We found 1 Mark Roberts's email addresses
Mark Roberts's social media include: Linkedin,
Mark Roberts works for Navy Federal Credit Union
Mark Roberts's role in Navy Federal Credit Union is Supervisor | Navy Federal Credit Union CCO
Mark Roberts works in the industry of Financial Services
Mark Roberts's colleagues are Linda Bobo,Matthew Vail,Steven Vest
Mark Roberts's latest job experience is Supervisor | Navy Federal Credit Union CCO at Navy Federal Credit Union
Mark Roberts's latest education in Burkburnett High School
