Quality Assurance Lead@ Thomson Reuters
Detroit, Michigan, United States
Mary Bredernitz
GET FULL PROFILE 
Real-Time AI Research
FlashIntel GPT
Tell me more about Mary Bredernitz?
FlashIntel GPTMary Bredernitz is a highly experienced Customer Experience Professional with 35.8 years of work experience. She has a diverse skill set including customer service, management, call centers, process improvement, and technical support. Mary has worked in various industries such as call center, professional accounting/tax software, and retail/manufacturing. She specializes in customer experience, quality assurance, soft-skills training, and front-line management for a 250-seat call-center. Mary has held positions such as Quality Assurance Lead at Thomson Reuters and Team Lead - Product Support. She also has experience as a Buyer at Talbots. Mary is based in Detroit, Michigan.
For inquiries about Phone Number and Email, please click here Unlock Contact
Emails and Phone Numbers
About
Customer Experience Professional with an additional background in Customer Service & Technical Support, Management, and Marketing for the call center, professional accounting/tax software, and retail/manufacturing industries. Specialties: Customer Experience, Quality Assurance, Soft-Skills Training and Front-Line Management for a 250 seat call-center.
Work Experience
Quality Assurance Lead
Software Development
Mary Bredernitz's Professional Milestones
- Quality Assurance Lead (2015-12-01~): Implementing rigorous quality control measures, resulting in improved product reliability and customer satisfaction.
- Merchandising Director (1996-01-01~1997-01-01): Creating a cohesive marketing strategy that captivates target audiences and drives sales growth.
Skill
Customer Service
Management
Call Centers
Process Improvement
Technical Support
Team Leadership
Training
Project Management
Call Center
Business Analysis
Customer Satisfaction
Software Documentation
Crm
Accounting
Team Building
Performance Management
Quality Assurance Processes
Troubleshooting
Vendor Management
Payroll
Certification
Colleagues
feisal omar
Owner
Aaron Fry
Senior Product Owner
Ditzsa Karmakar
lead business analyst product owner - tax and accounting technology at thomson reuters | ex-oracle | executive education in product management isb | bit mesra
Tony Wisniewski
senior manager tax compliance at thomson reuters certified scrum product owner software development
Matthew Fellowes
Product Owner | Digital Transformation | Programme Management | Business Analysis
Other Named Mary Bredernitz
Frequently asked questions
We found 5 Mary Bredernitz's email addresses
We found 1 Mary Bredernitz's phone numbers
Mary Bredernitz's social media include: Linkedin,
Mary Bredernitz works for Thomson Reuters
Mary Bredernitz's role in Thomson Reuters is Quality Assurance Lead
Mary Bredernitz works in the industry of Software Development
Mary Bredernitz's colleagues are feisal omar,Aaron Fry,Ditzsa Karmakar
Mary Bredernitz's latest job experience is Quality Assurance Lead at Thomson Reuters
