Mary Joyce Lopez
Customer Service Representative@ Alorica
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Mary Joyce Lopez is a dedicated Training Manager with 16 years of experience in the outsourcing/offshoring industry. She is skilled in customer service, training needs analysis, delivery, and module design. With 3 years of CS experience and 11 years in the training field, Mary is known for mentoring and honing new training leaders. She is passionate about addressing all training needs in a short or long-term period of time. Mary has worked at Alorica in California as a Customer Service Representative, showcasing her expertise in the field.
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Emails and Phone Numbers

@alorica.com
@alorica.com
+63 909606****
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About

A dedicated Training Manager with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Customer Service, Training Needs Analysis, Training Delivery, and Module Design -- with 3 years of CS experience and 11 years (& counting) in Training field. Mentoring and honing new Training Leaders, creating enthusiastic working environment, developing training processes and being challenge in addressing all training needs in a short or long-term period of time are just some of the best things I love about my job.

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Work Experience

5161 California Ave, Irvine, CA, 92617, US

Outsourcing and Offshoring Consulting

51018
Phone
+1 9495274600

Mary Joyce Lopez's Professional Milestones

  • Customer Service Representative (2007-09-01~2009-10-01): Providing exceptional support to customers, exceeding their expectations and improving overall customer satisfaction.

Education

Our Lady of Fatima University
Our Lady of Fatima University

Registered Nursing/registered Nurse

2002-2006