Mathieu Kremer

Head of client experience, digital strategy and communication for Cartier Global Travel Retail (global and regional position). Leader in transforming the way Cartier connects with travelers around the world focusing on business effectiveness, innovation and client success. My past career in both digital and traditional agencies enabled me to lead multifarious projects aiming at transforming my clients’ businesses designing omni-channel strategies (from e-commerce, to brand and content strategy, to CRM, to UX-UI projects, to social media). After obtaining a double degree in engineering and digital strategy (HEC Paris), I have spent more than 10 years working with leading communication agencies supporting high-end brands. Agencies: Mazarine, Publicis and Dentsu Brands: Perrier Jouet, Bellevoye (French Whisky), Paris Aéroport, Adidas, L’Oréal, Jeep, Accor (Sofitel, Pullman, MGallery, Fairmont, Raffles), Van Cleef and Arpels, Martell, Louis Roederer, ... With a strong digital culture, each of my experiences served to deepen my knowledge in customer experience, brand and digital strategy, innovation and communication. I also gained valuable managerial experience leading clients and managing projects and teams (more than 10 people).