Manager Service Desk@ GreenSky®
Cincinnati, Ohio, United States
Matt Gerald
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UC Clermont College
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FlashIntel GPTMatt Gerald is a highly experienced professional with over 30 years of work experience in system administration, servers, and technical support. He has a strong background in networking, software installation, and team building. Matt is dedicated to providing excellent customer service and has worked with various organizations, including GreenSky(r) and Cincinnati Art Museum. He is skilled in troubleshooting, program management, and customer-focused service. Matt is currently based in Cincinnati, Ohio.
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About
Over twenty years experience in design, installation and support of Windows client/server systems peer to peer local and wide area networks, and VOIP phone systems. Dedicated to customer support and satisfaction.
Work Experience
Manager Service Desk
Site Lead Helpdesk Support Analyst
Financial Services
Matt Gerald's Professional Milestones
- Senior Interviewer (2013-02-01~2014-02-01): Achieved favorable client outcomes, resulting in seamless and successful interviews for all diverse teams.
- System Administrator | Network Administrator (1993-01-01~2013-08-01): Implemented system upgrades and streamlined network infrastructure, improving overall performance and reducing downtime.
Education
A
Skill
System Administration
Servers
Active Directory
Technical Support
Networking
Software Installation
Group Policy
Data Center
Program Management
Team Building
Network Administration
Microsoft Exchange
Customer Service
Voip
Wan
Troubleshooting
Non Profits
Public Speaking
Nonprofits
Desktop Computers
Windows Server
Help Desk Support
Windows 7
Printers
Hardware
Laptops
Windows
Microsoft Office
Computer Hardware
Strategic Planning
Windows Xp
Process Improvement
Program Development
Community Outreach
Remote Desktop
Server Administration
Windows Desktop Administration
Apc Ups
Windows Xp Pro
Customer Focused Service
Telephony Support
Certification
Colleagues
Minaz Vastani
Chief Technology Officer
Amanda Muir
product owner at greensky®
Amanda Muir
Product Owner
Neeha Seelam
sr product owner l fintech l cspo l safe l data analytics professional
Naneinee Ross
wealth management division @ greensky a goldman sachs company
Other Named Matt Gerald
Frequently asked questions
We found 4 Matt Gerald's email addresses
We found 1 Matt Gerald's phone numbers
Matt Gerald's social media include: Linkedin,
Matt Gerald works for GreenSky®
Matt Gerald's role in GreenSky® is Manager Service Desk
Matt Gerald works in the industry of Financial Services
Matt Gerald's colleagues are Minaz Vastani,Amanda Muir,Amanda Muir
Matt Gerald's latest job experience is Manager Service Desk at GreenSky®
Matt Gerald's latest education in UC Clermont College
