Matt Sharpe

I'm a strategic design manager focusing my experience simplifying complex processes - first with rockets, then with commercial banking. I'm obsessed with creating and coaching collaborative teams irrespective of reporting structures.With a Master's Degree in HCI, an MBA focused on strategy and organizational change, and an undergrad in CS I understand the forces that have to come together to build great products and organizations with great people --- and how hard that truly is. Whether you call it product or design leadership doesn't matter to me; bringing people together to solve human problems is what I love. Specialties: Design Strategy and problem articulation. User Research. Usability Testing and concept validation. End-to-end customer experience. Before Capital One, I lead the largest digital transformation effort for missions at NASA supervising a cross-functional, design-lead, team of 10 direct reports and 30 indirect reports managing approximately 60 applications and API-driven data integrations across NASA's engineering missions like the vehicle replacing space shuttle, international space station, and the Mars Rovers.Oh, semantics are my superpower. Words matter.