customer success specialist at bt - global services@ BT Group
South Yorkshire, Rotherham, United Kingdom
Matt Walker
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FlashIntel GPTMatt Walker is a highly experienced account manager with over 10 years of experience in building and growing relationships at operational and board levels. He is skilled in managing and growing customer accounts, reducing costs, improving customer service, and operating more efficiently. Matt has a strong understanding of business and technical environments, and has worked at BT Group in various roles, including Service Manager and Customer Success Specialist. He is known for his expertise in account development plans, communications, and IT services. Matt is based in Sheffield, United Kingdom.
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A commercially aware account manager with over 10 years experience in building and growing relationships at operational and board level. Excellent understanding of the challenges faced by these teams with the ability to use this knowledge to recommend and deliver IT solutions that help customers achieve their goals. Strong experience growing a number of customer accounts where I’ve successfully helped them reduce costs, improve customer service and operate more efficiently. Specialise in: Account development plans Account management – service, sales and billing Communications and IT Services Strong understanding of business & technical environments
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customer success specialist at bt - global services
Service Manager
Customer Success Specialist
Service Manager
Telecommunications
Matt Walker's Professional Milestones
- Service Manager (2016-07-01~): Streamlined service operations, resulting in increased efficiency and customer satisfaction.
- Customer Success Specialist: Establishing a cohesive customer experience through strategic planning, process optimization, and effective communication.
Skill
Managed Services
Broadband
Mpls
Telecommunications
Ip
Solution Selling
Ict Sales
Voip
Mobile Devices
Account Management
Sales Presentations
Cloud Computing
New Business Development
Sales Management
Customer Experience
B2b
Sales
Customer Service
Lan Wan
Network Security
Psn
Service Level Agreements
Stakeholder Management
Voice Over Ip
Wide Area Network
Certification
Colleagues
Other Named Matt Walker
Frequently asked questions
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Matt Walker's social media include: Linkedin,
Matt Walker works for BT Group
Matt Walker's role in BT Group is customer success specialist at bt - global services
Matt Walker works in the industry of Telecommunications
Matt Walker's colleagues are Aditi Dhyani,Samiran Samiran,Babu Khan
Matt Walker's latest job experience is customer success specialist at bt - global services at BT Group
