Matthew Brown
Customer Support Manager@ Xplor Education
Melbourne, Victoria, Australia
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Matthew Brown is a highly experienced professional with 17.1 years of work experience. He has a diverse skill set including customer service, team leadership, accounting, complaint management, research, legal affairs, legal support services, public speaking, management, negotiation, and relationship building. Matthew has worked at Xero in New Zealand as a Customer Experience Team Leader and Senior Customer Experience Specialist. He also has experience as a Customer Service Representative at Inland Revenue NZ and as a Team Lead at Commonwealth Bank. Matthew's expertise lies in the banking and financial services industry. He is currently based in Melbourne, Australia.
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Work Experience

Level 3, Melbourne, VIC, 3000, AU

Software Development

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Matthew Brown's Professional Milestones

  • Team Lead (2011-07-01~2013-02-01): Motivated and motivated team members to successfully deliver projects on time and within budget.
  • Customer Service Representative (2013-03-01~2013-10-01): Provided exceptional customer support, resolving inquiries promptly and maintaining high customer satisfaction scores.
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