leadership | sales performance | scale up | start up | strategy| culture builder | analytics | big data analytics for shipping | team management | entrepreneur | sustainable luxury leather products | brand design | opera@ Xeneta
New York, New York, United States
Matthew Hernandez
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Manhattan School of Music
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FlashIntel GPTMatthew Hernandez is an experienced manager and leader with 6.6 years of work experience in the information services industry. He has a strong skill set in customer relationship management, customer service, and project management. Matthew has worked at Xeneta in Norway as Vice President of Global Sales and General Manager, North America. He also has experience as a Customer Success Manager at S&P Global in the United States. Matthew is skilled in creating processes for SaaS, commercial team management, and customer-centric new business sales. He is based in the United States.
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About
Experienced manager and leader with a demonstrated history of working in the information services industry. Skilled in creating processes for SaaS, Commercial Team Management, Enterprise Account Management, Customer-Centric New Business Sales, and Customer Success.
Work Experience
leadership | sales performance | scale up | start up | strategy| culture builder | analytics | big data analytics for shipping | team management | entrepreneur | sustainable luxury leather products | brand design | opera
Vice President Of Global Sales
General Manager, North America
Customer Success Management
Truck Transportation
Matthew Hernandez's Professional Milestones
- Customer Success Manager (2017-04-01~2019-02-01): Implemented strategies for client retention and retention, creating a culture of continuous improvement.
- Customer Success Management (2019-02-01~2020-08-01): Optimized customer success strategies, resulting in increased company productivity and retention.
Education
Classical Voice,
Opera
2014-2016Skill
Customer Relationship Management
Customer Service
Management
Customer Retention
Microsoft Office
Microsoft Powerpoint
Project Management
Time Management
Music
Music Industry
Music Education
Teaching
Sass
Microsoft Excel
Public Speaking
Event Planning
Data Analysis
Marketing Strategy
Research
Social Media
Leadership
Teamwork
Salesforce.com
Strategy
Editing
Team Leadership
Fundraising
Training
Strategic Planning
Writing
Presentation Skills
Cross Functional Team Leadership
Team Management
Pardot
Crm
Customer Satisfaction
Customer Support
Customer Engagement
Customer Experience
Onboarding
English
Networking
Account Management
Databases
Customer Service Management
Client Services
Analytics
Benchmarking
Market Intelligence
Certification
Colleagues
Patrik Berglund
Chief Executive Officer | Co-Founder
Joanne Marshall
marketing leader | chief marketing officer | marketing director | marketing consultant
Katherine Barrios
chief customer officer @ xeneta
Erik Devetak
Chief Product Officer
Jawad Merchant
experienced it & cybersecurity leader | cio & ciso | director of it information security | driving technological efficiency & security
Other Named Matthew Hernandez
Frequently asked questions
We found 3 Matthew Hernandez's email addresses
Matthew Hernandez's social media include: Linkedin,
Matthew Hernandez works for Xeneta
Matthew Hernandez's role in Xeneta is leadership | sales performance | scale up | start up | strategy| culture builder | analytics | big data analytics for shipping | team management | entrepreneur | sustainable luxury leather products | brand design | opera
Matthew Hernandez works in the industry of Truck Transportation
Matthew Hernandez's colleagues are Patrik Berglund,Joanne Marshall,Katherine Barrios
Matthew Hernandez's latest job experience is leadership | sales performance | scale up | start up | strategy| culture builder | analytics | big data analytics for shipping | team management | entrepreneur | sustainable luxury leather products | brand design | opera at Xeneta
Matthew Hernandez's latest education in Manhattan School of Music
