network engineer at spectrotel@ Spectrotel
Doylestown, Pennsylvania, United States
Matthew Hockley
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DeVry University
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FlashIntel GPTMatthew Hockley is a highly skilled IT professional with 17 years of experience in troubleshooting, telecommunications, customer service, and VoIP. He is known for his attention to detail and ability to support mission-critical networking environments. Matthew is known for his ability to deliver exceptional results while maintaining a superior level of quality, productivity, and customer service. He has worked for reputable companies such as Spectrotel, Verizon Business, XO Communications, NetCarrier, and Verizon. Matthew is a hands-on leader with a proven track record of delivering tasks on time and maintaining exemplary quality, efficiency, and customer service.
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About
A highly skilled, motivated, and efficient IT professional with over a decade of experience and impeccable attention to detail, while supporting mission-critical, multi-platform networking environments in a dynamic, fast-paced and innovative organization. Recognized as a highly effective team member with an intense drive for excellence; known among peers to consistently complete tasks on time while maintaining a superior level of quality, productivity, and customer service. A proven hands-on leader with experience managing a team to complete objectives in a timely manner while maintaining exemplary quality, efficiency, and customer service. Network Engineering | Voice Engineering | Technical Trainer | Data and Voice Provisioning | Testing and Activation Technical Skills: VoIP | TDM | ISDN PRI | SIP | HPBX | T1/T3 | MPLS | BGP | Call Tracing | Troubleshooting Cisco | Adtran | Juniper | Sonus/Ribbon | Broadworks
...See MoreWork Experience
network engineer at spectrotel
Telecommunications
Matthew Hockley's Professional Milestones
- Technical Support Representative (2009-07-01~2010-07-01): Provided exceptional technical support, resolving customer issues efficiently and ensuring customer satisfaction.
- Cut Technician III (2012-03-01~): Implementing advanced cutting techniques, improving production efficiency, and minimizing downtime for optimal performance.
Education
Network And Communications Management
2006-2009Skill
Troubleshooting
Telecommunications
Customer Service
Voip
Computer Hardware
Cisco Ios
T1
Routers
Cisco Technologies
Vpn
Wan
Wireless
Switches
Tcp/ip
Lan Wan
Mpls
Servers
Technical Support
Telephony
Certification
Colleagues
Yohann S Ferrol
logistics management | lss certified | business owner
Chris (Wireless Whit) Whitaker
gm vp of mobility at spectrotel podcast host speaker youtuber and paratrooper
Becky Sommi
Vice President Vendor Management
Ed Kazar
Chief Financial Officer
Mitch Wright
Chief Information Officer
Other Named Matthew Hockley
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Matthew Hockley works for Spectrotel
Matthew Hockley's role in Spectrotel is network engineer at spectrotel
Matthew Hockley works in the industry of Telecommunications
Matthew Hockley's colleagues are Yohann S Ferrol,Chris (Wireless Whit) Whitaker,Becky Sommi
Matthew Hockley's latest job experience is network engineer at spectrotel at Spectrotel
Matthew Hockley's latest education in DeVry University
