operations support services manager at gallagher bassett@ Gallagher Bassett
New South Wales, Australia
Matthew Hooker
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FlashIntel GPTMatthew Hooker is an experienced professional with over 28 years of work experience. He has a strong skill set in team management, team leadership, and customer service. Based in Australia, Matthew has a proven track record of building industry leading consultants through individual coaching and mentoring sessions. He is also proficient in Microsoft Excel, PowerPoint, and QuickBooks. With a focus on customer satisfaction, Matthew has worked in various roles, including Operations Support Services Manager and Settlements Team Manager.
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About
Over 10 years experience leading world class Customer Service Teams. Demonstrated track record of building industry leading consultants through skilled individualised coaching and mentoring sessions. Successful implementation of the Principles of LEAN
Work Experience
operations support services manager at gallagher bassett
Insurance
Matthew Hooker's Professional Milestones
- Senior Claims Consultant (2010-01-01~2010-06-01): Streamlined claims processes, resulting in increased efficiency and improved customer satisfaction.
- Senior Helpdesk Consultant (2002-06-01~2004-02-01): Provided exceptional technical assistance to clients, resolving their issues promptly and consistently.
Skill
Team Management
Rostering
Team Leadership
Customer Service
Customer Satisfaction
Microsoft Excel
Microsoft Office
Powerpoint
General Insurance
Claims Management
Cisco Call Manager
Guidewire
Coaching And Mentoring
Staff Scheduling
Negotiation
Certification
Colleagues
STACY-ANN KIMBLE
licensed claims adjuster owner and founder of ayin life ministries author and life coach
Becky Teller
president and founder at nautical notions production
kim fragapane
Workers Compensation Claims Adjuster
Michelle Wolfe
principal consultant chief executive officer at custom solutions by design inc
Julie Burns BEM
Executive Assistant To UK Chief Executive Officer
Other Named Matthew Hooker
Frequently asked questions
We found 4 Matthew Hooker's email addresses
We found 1 Matthew Hooker's phone numbers
Matthew Hooker's social media include: Linkedin,
Matthew Hooker works for Gallagher Bassett
Matthew Hooker's role in Gallagher Bassett is operations support services manager at gallagher bassett
Matthew Hooker works in the industry of Insurance
Matthew Hooker's colleagues are STACY-ANN KIMBLE,Becky Teller,kim fragapane
Matthew Hooker's latest job experience is operations support services manager at gallagher bassett at Gallagher Bassett
