Matthew Lagasse
Executive IT Support@ MetroStar
Washington, District Of Columbia, United States
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Matthew Lagasse is an experienced information technician and project manager with over eight years of technical and leadership experience. He is skilled at quantifying issues quickly and determining the best method of resolution. Matthew is adept at interacting with high-level government officials and staff to ensure that no hindrance is exposed to them. He is also skilled at training and passing technical skills to new staff members. Matthew has worked in various roles, including IT Project Manager and Executive IT Support at MetroStar, Information Technology Project Manager at the National Security Council, and Senior Help Desk Technician at the US Navy.
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Emails and Phone Numbers

@metrostarsystems.com
@metrostar.com
+1 703481****
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About

Information technician and project manager with over eight years of technical and leadership experience. Exceptionally skilled at quantifying issues quickly and determining the best method of resolution. At ease when interacting with high level government officials and staff to ensure that no hindrance to their capabilities are affected. Effective at training and passing on technical skills to new staff members. -Project Management -Software and Patch Compliance -Basic Networking - Hardware Repair - Software Troubleshooting - JIRA Trouble Ticket System - Active TS/SCI clearance

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Work Experience

1856 Old Reston Ave., Reston, Virginia, 20190, US

IT Services and IT Consulting

405
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Matthew Lagasse's Professional Milestones

  • Senior Help Desk Technician (2016-07-01~2020-03-01): Provided exceptional technical support, resolving complex issues and enhancing overall customer satisfaction.
  • IT Project Manager (2020-06-01~): Successfully delivered complex IT projects on time and within budget, exceeding client expectations.
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Education

Miramonte High School
Miramonte High School2000-2005