Matthew Lovelady
Customer Service Representative@ ResultsCX
Paris, Texas, United States
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Matthew Lovelady is a highly experienced professional with 13.3 years of work experience. He has a diverse background in various industries, including general labor, troubleshooting, technical support, and customer service. Matthew is currently holding a data-entry and customer service coordinator position with WellCare Health Insurance. He is also actively pursuing CompTIA IT certifications and is pursuing a CISSP specializing in cybersecurity and penetration testing. Matthew has worked in customer service roles at ResultsCX, Subway, and teleNetwork, gaining valuable experience in various roles.
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Emails and Phone Numbers

@results-cx.com
+1 954921****
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About

I have experience in multiple lines of business. Mostly in general labor, but nonetheless learned dedication, responsibility, confidence, understanding, and taking initiative. Later I acquired knowledge in troubleshooting and technical support. About a year later received a job offer for my first professional web-design position. Currently holding a data-entry and customer service coordinator position with WellCare Health Insurance. Also actively pursuing CompTIA IT certifications and working towards becoming a CISSP (Certified Information Systems Security Professional) specializing in cybersecurity and penetration testing.

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Work Experience

100 NE Third Avenue, Fort Lauderdale, FL, 33001, US

Outsourcing and Offshoring Consulting

9256
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Matthew Lovelady's Professional Milestones

  • Customer Service Representative (2017-09-01~): Delivered exceptional customer service, ensuring customer satisfaction and repeat business.
  • Assistant Store Manager (2013-02-01~2017-08-01): Successfully implemented departmental operations, optimizing productivity and customer satisfaction.
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